Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Managing guaranteed availabilities, or allotments, has traditionally demanded significant manual effort, particularly for airlines and travel operators catering to groups of nine or more travelers. HitchHiker stands out as one of the select technology providers available, offering a robust solution for handling flight contingencies and group bookings. The HitchHiker Allotment Manager, for instance, allows users to automate routine tasks related to allotment and booking management, such as sending emails to airlines or automatically importing data from Amadeus Negospace. Additionally, its integration with the HitchHiker Flight API enables seamless combinations of flight contingencies with other travel services within your tour operator system. Furthermore, it allows for the direct online booking of allotments, making it convenient for both agents and end consumers alike. As a result, this innovative tool significantly streamlines the booking process and enhances overall efficiency in managing group travel.
Description
Comprehensive Tour Management Software that encompasses Customer and Supplier Relationship Management (CRM & SRM). It allows for the creation of detailed customer profiles and the ability to develop and oversee standard packages for both FIT and GIT. Users can craft dynamic itineraries with a DIY approach while managing the complete inquiry life cycle. The software incorporates various elements such as hotels, sightseeing, car rentals, restaurants, transfers, guides, flights, cruises, trains, and visa arrangements. It enables pricing management based on departure dates, cities, plans, and offers up to ten cost levels, including special considerations for destinations like Goa and the Maldives. Follow-up interactions can be managed through multiple channels, including email, SMS, face-to-face meetings, and phone calls. Additionally, users can discard packages related to specific inquiries or customers, assess inquiry ratings (hot, warm, cold), and identify sources such as Google, Facebook, or referrals. The system also allows for the management of close dates, tracking of close days, and setting working hours for each task to enhance overall efficiency. This software is designed to streamline tour management processes and improve customer engagement significantly.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
HitchHiker
Founded
1992
Country
Germany
Website
www.hitchhiker.net
Vendor Details
Company Name
Pineapple Technologies
Country
United States
Website
www.pbsworld.com/services/tourbookingportal.aspx
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
Yes
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
Yes
Vendor Management
No
Website Management
No
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No