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Average Ratings 2 Ratings

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support

Description

AlloSmile provides a convenient way to gather immediate feedback following every phone call made from your website. It is simple to install and can be used across various countries, serving as an alternative to traditional methods like mystery calls, customer reminders, double listening, or email surveys on voice systems. Users have the flexibility to choose the questions posed, in addition to customizing how ratings and comments are presented. This innovative tool enhances customer interaction by ensuring their opinions are heard and considered promptly.

Description

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA No 
BrightGauge No 
CodeTwo Email Signatures 365 No 
ConnectWise PSA No 
Datto RMM No 
Freshdesk No 
Freshservice No 
Gmail No 
Kaseya BMS No 
Kaseya VSA No 
Mailchimp No 
Microsoft Outlook No 
Salesforce No 
ScalePad Lifecycle Insights No 
Signature 365 No 
Slack No 
Spiceworks MSP No 
Supermetrics No 
Workers by Delos No 
ZenMaid Software No 

Integrations

Autotask PSA Yes 
BrightGauge Yes 
CodeTwo Email Signatures 365 Yes 
ConnectWise PSA Yes 
Datto RMM Yes 
Freshdesk Yes 
Freshservice Yes 
Gmail Yes 
Kaseya BMS Yes 
Kaseya VSA Yes 
Mailchimp Yes 
Microsoft Outlook Yes 
Salesforce Yes 
ScalePad Lifecycle Insights Yes 
Signature 365 Yes 
Slack Yes 
Spiceworks MSP Yes 
Supermetrics Yes 
Workers by Delos Yes 
ZenMaid Software Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AlloSmile

Country

France

Website

www.allosmile.fr/

Vendor Details

Company Name

Pronto Holdings

Founded

2016

Country

United States

Website

www.simplesat.io

Product Features

NPS

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

NPS

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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