Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AlloSmile provides a convenient way to gather immediate feedback following every phone call made from your website. It is simple to install and can be used across various countries, serving as an alternative to traditional methods like mystery calls, customer reminders, double listening, or email surveys on voice systems. Users have the flexibility to choose the questions posed, in addition to customizing how ratings and comments are presented. This innovative tool enhances customer interaction by ensuring their opinions are heard and considered promptly.
Description
Enhance your customer journey by addressing pain points, boosting your Net Promoter Score, and streamlining the processing of customer feedback with our advanced AI platform. Q°emotion serves as a cutting-edge semantic and emotional analysis tool designed to interpret the sentiments of both your customers and employees effectively. This innovative SaaS solution provides immediate visualizations of customer feedback, allowing you to save valuable time weekly on processing comments and focus on the most critical actions that need to be taken. The AI capabilities of Q°emotion enable you to gain deeper insights into your community, making it easier to tailor your offerings to their preferences. With just a few clicks, you can uncover the various topics your customers are discussing and gain a comprehensive understanding of their opinions. Furthermore, you can prioritize your findings based on the frequency of mentions or the urgency of the issues, ensuring that your actions are timely and relevant. By leveraging Q°emotion, you can transform customer feedback into actionable insights that drive improvement and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Android
No
Apple iOS
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AlloSmile
Country
France
Website
www.allosmile.fr/
Vendor Details
Company Name
Qemotion
Country
France
Website
www.qemotion.com
Product Features
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
No
Knowledge Management
Yes
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes