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Description
This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.
Description
Utilize m-hospitality’s innovative technology to enhance the performance of your hotel significantly. Provide one-of-a-kind, tailored experiences that surpass guest expectations and build enduring relationships with them through advanced digital solutions. Increase your revenue by optimizing operations and boosting guest satisfaction levels. Transform the guest experience with m-hospitality’s AI-driven solutions that span from the moment of booking to after checkout, ensuring unparalleled service. Respond to real-time needs, transform the definition of satisfaction, and fully embrace the AI revolution within the hospitality sector. With the loyalty program from m-hospitality, we redefine the guest experience, enhance engagement, and provide flexible vouchers that can be redeemed throughout your establishment. Customize rewards for loyal patrons, amplify their loyalty, and create unforgettable memories that will shape the future of hospitality. This approach not only enriches the guest experience but also strengthens the bond between hotels and their visitors.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
LINE
WeChat
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alliants
Founded
2009
Country
United Kingdom
Website
www.alliants.com
Vendor Details
Company Name
m-hospitality
Founded
2018
Country
Greece
Website
www.m-hospitality.com