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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.

Description

Touch Stay is an app-like digital guidebook that enhances guest experiences by providing important property and local information. Hosts are able to customize the guidebooks by adding their branding, photos and videos. This ensures guests have all the information they need at their fingertips, without having to download anything. The features include an AI assistant to create guides quickly, an upsell widget for additional services, and integration with property management software for streamlined operations. Touch Stay consolidates information like check-in procedures and Wi-Fi codes to reduce guest inquiries. This saves hosts time and improves guest satisfaction. The platform is available in multiple languages, and it also allows offline access. This makes it a useful tool for hospitality professionals around the world.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airbnb No 
Avantio No 
Escapia No 
Facebook Messenger Yes 
Guesty No 
Hospitable No 
Hostaway No 
Infrasys POS Yes 
LINE Yes 
Lodgify No 
OwnerRez No 
Smily No 
WeChat Yes 
WhatsApp Yes 

Integrations

Airbnb Yes 
Avantio Yes 
Escapia Yes 
Facebook Messenger No 
Guesty Yes 
Hospitable Yes 
Hostaway Yes 
Infrasys POS No 
LINE No 
Lodgify Yes 
OwnerRez Yes 
Smily Yes 
WeChat No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99/year
14 Free Trial - no commitment required
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Alliants

Founded

2009

Country

United Kingdom

Website

www.alliants.com

Vendor Details

Company Name

Touch Stay

Founded

2014

Country

United Kingdom

Website

touchstay.com

Product Features

Vacation Rental

Contact Management Yes 
Fee / Commission Management No 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Alternatives

Alternatives

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