Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.

Description

Rooam offers a seamless contactless payment solution that seamlessly integrates with current POS systems, eliminating the need for additional hardware. This innovative platform allows guests to effortlessly open and close tabs without ever needing to handle a credit card, and it requires no app installation. By providing a new mobile web experience, guests can conveniently pay their bills directly through their web browsers. With more collaborations than any other contactless payment service in the nation, Rooam empowers bartenders and servers to prioritize guest service over processing transactions. Users of Rooam typically spend 30% more and tend to leave tips that are 25% higher than average. The integration with existing POS systems comes without any hidden fees for extra hardware or complex ordering processes. Additionally, Rooam enables the acceptance of Apple Pay and Google Pay without incurring extra costs or requiring new hardware, with Venmo and PayPal set to be introduced soon. All transactions handled by Rooam adhere to the highest standards of security, being validated as Level 1 PCI DSS compliant, ensuring both merchants and customers can transact with peace of mind. This level of compliance not only protects sensitive information but also enhances the overall trust in the platform.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aloha EPOS No 
Apple Pay No 
Facebook Messenger Yes 
Fishbowl No 
Flexa No 
Focus No 
Google Pay No 
Heartland Restaurant No 
Infrasys POS Yes 
LINE Yes 
Lightspeed Restaurant No 
POSitouch No 
Paytronix No 
Toast No 
WeChat Yes 
WhatsApp Yes 

Integrations

Aloha EPOS Yes 
Apple Pay Yes 
Facebook Messenger No 
Fishbowl Yes 
Flexa Yes 
Focus Yes 
Google Pay Yes 
Heartland Restaurant Yes 
Infrasys POS No 
LINE No 
Lightspeed Restaurant Yes 
POSitouch Yes 
Paytronix Yes 
Toast Yes 
WeChat No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Alliants

Founded

2009

Country

United Kingdom

Website

www.alliants.com

Vendor Details

Company Name

Rooam

Founded

2015

Country

United States

Website

rooam.co

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

Alternatives

Alternatives

INTELITY Reviews

INTELITY

Intelity
Toast Now Reviews

Toast Now

Toast
Toast POS Reviews

Toast POS

Toast, Inc.
Ready Reviews

Ready

Ready to Pay