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Description
This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.
Description
Introducing a dependable and highly secure digital key solution specifically designed for both independent and branded hotels, tailored to enhance guest satisfaction while simplifying operations for your staff. This innovative technology not only elevates the guest experience but also reduces the burden on your team. Our thorough automated testing conducted in our robotics lab guarantees that our digital key technology stands out as the most efficient and trustworthy in the market, resulting in delighted guests and a more manageable workload for your employees. Whether you prefer utilizing our app or your existing application, we are equipped to meet your digital key solution requirements. Although integration with your property management system is optional, OpenKey functions optimally when combined with it. As the leading independent provider of digital key solutions in the hospitality sector, OpenKey is committed to excellence. Our dedicated team possesses vast expertise in delivering technological advancements to the hotel industry, consistently aiming to provide the latest, user-friendly, and reliable solutions that not only enhance the experience for your guests but also simplify your operational processes. By choosing OpenKey, you can ensure a seamless transition into the future of hotel technology, making your establishment a prime choice for discerning travelers.
API Access
Has API
API Access
Has API
Integrations
Advantage Anywhere
Frontdesk Anywhere
GuestCentrix
Guestline
Infor CRM
Kipsu
Little Hotelier
Maestro PMS
Mews
Oracle Hospitality Suite8
Integrations
Advantage Anywhere
Frontdesk Anywhere
GuestCentrix
Guestline
Infor CRM
Kipsu
Little Hotelier
Maestro PMS
Mews
Oracle Hospitality Suite8
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$4 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alliants
Founded
2009
Country
United Kingdom
Website
www.alliants.com
Vendor Details
Company Name
OpenKey
Country
United States
Website
www.openkey.co