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Description
This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.
Description
Nevron stands as a global leader committed to providing dependable, swift, and user-friendly technologies that enhance the guest experience, which are essential for delivering engaging entertainment and informative services accessible on digital screens. Our content platforms are designed to seamlessly connect customers with optimal experiences tailored to the appropriate context, format, and timing. With a robust distribution network of dedicated partners, Nevron operates internationally, ensuring our reach spans the globe. Our commitment to excellence is evident in our high-quality products, personalized support, efficient distribution strategies, and our ability to promptly address the unique needs of our partners, contributing to our rapid expansion in the international market. By maintaining complete in-house production capabilities, we ensure flexibility in adapting to various environments and swiftly addressing any vulnerabilities that may arise. We pride ourselves on transparency and reliability, ensuring that our partners can trust in our promises without fear of unexpected outcomes once agreements are finalized. Ultimately, Nevron is dedicated to fostering strong partnerships that are built on mutual trust and outstanding service.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
LINE
WeChat
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alliants
Founded
2009
Country
United Kingdom
Website
www.alliants.com
Vendor Details
Company Name
Nevron
Founded
1997
Country
United States
Website
nevron.eu/