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Description
This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.
Description
Experience seamless contactless check-in, temperature regulation, and guest communication through a unified dashboard that also showcases your brand on the guest app. With the ability to unlock doors, call elevators, monitor room occupancy, adjust temperatures, enhance indoor air quality, intervene in noisy situations, and facilitate self-check-in—all while integrating with 300 device vendors through a single API—Lynx simplifies operations. It can intelligently manage temperature settings across popular thermostats like Nest, Ecobee, and Honeywell. Additionally, mitigate risks for your business by providing owners with software that respects their unique preferences. Lynx's features include automated messaging, advanced workflow automation that can lower operating costs by up to 30%, real-time updates on guest check-outs, and task completions by housekeepers. By implementing gap day automation and offering options for early check-in and check-out, revenue potential can increase by as much as 11%. Notably, guests aren’t required to download the white-label guest app, and Lynx captures genuine email addresses from all group members, fostering direct bookings for the future. This comprehensive system not only enhances guest experience but also streamlines management tasks for property owners.
API Access
Has API
API Access
Has API
Integrations
Airbnb
Alexa
CiiRUS
Facebook Messenger
Guesty
Mews
Salto
SmartThings
StayFi
Stayntouch PMS
Integrations
Airbnb
Alexa
CiiRUS
Facebook Messenger
Guesty
Mews
Salto
SmartThings
StayFi
Stayntouch PMS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alliants
Founded
2009
Country
United Kingdom
Website
www.alliants.com
Vendor Details
Company Name
Lynx
Country
United States
Website
www.getlynx.co