Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.

Description

The comprehensive hospitality suite offers effortless guest interactions, equips staff with streamlined communication tools, and serves as a centralized management system that unifies all components. Transform your hospitality approach by integrating a single, cohesive platform—whether through a web interface or an app—that interlinks guest services, hotel applications, mobile check-in and key access, interactive television, internal staff communication, advanced AI-driven review management, intelligent task organization, and additional features into one robust AI-powered ecosystem. This singular ecosystem effectively coordinates the entire guest journey, starting from inquiries via chat or email pre-travel, to planning activities, welcoming guests during their stay, mobile check-in and key access, food and beverage requests, and much more. Moreover, with the help of the sophisticated AI engine, tasks can be automatically generated and assigned to the appropriate department based on guest interactions, ensuring efficiency at every step of the process. Ultimately, this solution not only enhances the guest experience but also streamlines operations for the staff, paving the way for a new standard in hospitality service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger Yes 
WhatsApp Yes 
AXIS Camera Station No 
Amadeus Central Reservations System (CRS) No 
Cenium No 
Cisco Secure Cloud Analytics No 
Experion PKS No 
Guestware No 
Hotello No 
Huawei Cloud No 
Infrasys POS Yes 
LINE Yes 
Microsoft Dynamics 365 No 
Protel Cloud PMS No 
SMS|Host No 
Samsung Pass No 
SmartButler No 
Touché POS No 
Veloce No 
WeChat Yes 

Integrations

Facebook Messenger Yes 
WhatsApp Yes 
AXIS Camera Station Yes 
Amadeus Central Reservations System (CRS) Yes 
Cenium Yes 
Cisco Secure Cloud Analytics Yes 
Experion PKS Yes 
Guestware Yes 
Hotello Yes 
Huawei Cloud Yes 
Infrasys POS No 
LINE No 
Microsoft Dynamics 365 Yes 
Protel Cloud PMS Yes 
SMS|Host Yes 
Samsung Pass Yes 
SmartButler Yes 
Touché POS Yes 
Veloce Yes 
WeChat No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Alliants

Founded

2009

Country

United Kingdom

Website

www.alliants.com

Vendor Details

Company Name

Innspire

Country

Sweden

Website

www.innspire.com

Alternatives

Alternatives

INTELITY Reviews

INTELITY

Intelity
INTELITY Reviews

INTELITY

Intelity