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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.

Description

Merge compset analytics with consumer-driven metrics alongside your performance objectives to establish rates that reflect the distinctiveness of independent hotels. As an owner or operator of such a property, your mission is to deliver an unforgettable experience that stands apart from the ordinary. You design inviting guest rooms, create welcoming lobbies, and foster a fresh atmosphere that chain hotels simply cannot replicate. Innskeeper was developed specifically to support you in maintaining that exceptional guest experience while also capitalizing on revenue potential. Your independent hotel provides a one-of-a-kind journey for your guests, and Innskeeper’s Rate Recommendation Tool is tailored to offer specialized insights just for you. This tool considers your unique business aims, the current pricing of your competitors, and the inherent value of your one-of-a-kind property, ensuring you find the right balance between guest satisfaction and profitability. With Innskeeper, you can confidently navigate the pricing landscape while focusing on what you do best: creating memorable experiences for your visitors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger Yes 
Infrasys POS Yes 
LINE Yes 
WeChat Yes 
WhatsApp Yes 

Integrations

Facebook Messenger No 
Infrasys POS No 
LINE No 
WeChat No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Alliants

Founded

2009

Country

United Kingdom

Website

www.alliants.com

Vendor Details

Company Name

Innskeeper Hotel Software

Country

United States

Website

innskeeper.com

Product Features

Pricing Optimization

Channel Analysis No 
Competing Product Analysis No 
Forecasting No 
Market Analysis No 
Multi-Store Management No 
Price List Management No 
Price Optimization Automation No 
Pricing Analytics No 
Profitability Analysis No 
Scenario Planning No 

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