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Description
This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.
Description
Your visitors anticipate digital offerings, and you aim to fulfill these expectations while enjoying the advantages that digital solutions provide, such as lighter workloads, streamlined processes, enhanced guest interactions, and boosted revenue. This is why you're considering developing a personalized Hotel App, but you might be concerned about the time and financial investment involved in such a project. Fortunately, we provide everything necessary for you to create your own app effortlessly. Sit back and take advantage of our comprehensive services designed to cater to your needs, whether for a hotel, vacation rental, campsite, hotel group, or chain. Our straightforward solutions are sure to impress both you and your clientele. Your Hotel App will incorporate all the features found in the Digital Guest Directory, along with many additional functions: it will be available on both the Apple App Store and Google Play Store, complete with a custom app icon. Furthermore, guests will have the convenience of accessing the web version of your app through their browsers, eliminating the need for any downloads. This seamless integration ensures that your hotel remains competitive in the digital age while providing your guests with an exceptional experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook Messenger
Yes
Infrasys POS
Yes
LINE
Yes
WeChat
Yes
WhatsApp
Yes
Integrations
Facebook Messenger
No
Infrasys POS
No
LINE
No
WeChat
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Alliants
Founded
2009
Country
United Kingdom
Website
www.alliants.com
Vendor Details
Company Name
Hotelcore
Founded
2013
Country
Germany
Website
hotelcore.io/hotel-app
