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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.

Description

Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations. With a Guest App, a Communication Hub, and a hotel CRM, Bowo brings unparalleled value to every guest's journey. 🛠 Key features : - Personalized guest journey, from pre-stay to post-stay - Mobile-first Guest App, no download required - Online check-in, digital keys, room service, spa bookings, chat & more - CRM tailored for hoteliers with automated messages (email, SMS, WhatsApp) - Targeted upsell tools to boost revenue - Real-time request & task management for staff - Unified inbox for all guest communications - Modular setup to match each hotel’s needs - Easy-to-use interface for hotel teams - Actionable data & guest behavior insights - Integrates with leading PMS and hotel tech tools - Fully branded experience reflecting your hotel’s identity Bowo is approved by more than 600 hotels in 27 countries. Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024. ==> Contact us for a personalized demo.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

1Check No 
Booker No 
FLEXIPASS No 
Facebook Messenger Yes 
HiJiffy No 
Infrasys POS Yes 
LINE Yes 
Lightspeed Restaurant No 
Mews No 
Misterbooking PMS No 
OPERA Cloud PMS No 
Planet PMS No 
Stripe No 
WeChat Yes 
WhatsApp Yes 
apaleo No 

Integrations

1Check Yes 
Booker Yes 
FLEXIPASS Yes 
Facebook Messenger No 
HiJiffy Yes 
Infrasys POS No 
LINE No 
Lightspeed Restaurant Yes 
Mews Yes 
Misterbooking PMS Yes 
OPERA Cloud PMS Yes 
Planet PMS Yes 
Stripe Yes 
WeChat No 
WhatsApp No 
apaleo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€4.5 / room / month
Monthly or annual subscription
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Alliants

Founded

2009

Country

United Kingdom

Website

www.alliants.com

Vendor Details

Company Name

Bowo

Founded

2017

Country

France

Website

www.bowo.fr

Product Features

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Alternatives

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