Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Introducing a comprehensive customer information system that facilitates the management of utility billing, accounts receivables, and meter tracking. This innovative software simplifies utility billing processes such as setting up new customers, entering or interfacing meter readings, making edits, and generating invoices. Enhance the management of customer receivables and payment processing to optimize efficiency. The system provides valuable insights that aid in forecasting cash flow, addressing delinquent accounts, and generating financial reports. It also ensures efficient meter inventory management and vigilant monitoring of meter data. This application diligently records individual meter information, testing histories, and past records. In addition, it allows for the seamless management of customer service orders, fully integrated with your customer information system (CIS). This integration streamlines service dispatch, fosters collaboration across departments, and enhances customer relations through real-time access to service order data. By overseeing customer service delivery and managing facilities with a unified management tool, you can improve operational efficiency and customer satisfaction significantly. This system is designed to adapt to the evolving needs of utility management, ensuring that you remain at the forefront of customer service excellence.
Description
WATT-Net Test and Asset Management Software by WECO Software Solutions offers adaptable and scalable solutions suitable for utilities irrespective of their size or category. Crafted by experts in metering, WATT-Net merges robust functionality with user-friendliness to create a comprehensive application for both meter test facilities and field operations. This software ensures complete lifecycle management of all metering assets, addressing testing and energy measurement requirements while integrating meter test data with RADIAN hardware solutions to enhance reliability and prolong the lifespan of metering assets. Its modular design is founded on a secure and stable framework, which allows it to adjust to evolving utility business regulations and scale effectively as new functionalities are introduced. Additionally, the database and administration module functions as a central management repository, enabling multiple workstations to collaborate on configuration while isolating server management to boost enterprise efficiency, ultimately leading to improved operational performance. Such a robust system not only supports current utility needs but also anticipates future challenges in asset management.
API Access
Has API
No
API Access
Has API
Yes
Integrations
IBM Cloud
No
Landis+Gyr AIM
No
Microsoft 365
No
Oracle Cloud Infrastructure
No
PowerLogic ION EEM
No
SAP Cloud Platform
No
Sensus MRO
No
Integrations
IBM Cloud
Yes
Landis+Gyr AIM
Yes
Microsoft 365
Yes
Oracle Cloud Infrastructure
Yes
PowerLogic ION EEM
Yes
SAP Cloud Platform
Yes
Sensus MRO
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
United Systems & Software
Founded
1977
Country
United States
Website
www.united-systems.com
Vendor Details
Company Name
Radian Research
Country
India
Website
www.radianresearch.com/WECO_Software.html
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes