Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Introducing a comprehensive customer information system that facilitates the management of utility billing, accounts receivables, and meter tracking. This innovative software simplifies utility billing processes such as setting up new customers, entering or interfacing meter readings, making edits, and generating invoices. Enhance the management of customer receivables and payment processing to optimize efficiency. The system provides valuable insights that aid in forecasting cash flow, addressing delinquent accounts, and generating financial reports. It also ensures efficient meter inventory management and vigilant monitoring of meter data. This application diligently records individual meter information, testing histories, and past records. In addition, it allows for the seamless management of customer service orders, fully integrated with your customer information system (CIS). This integration streamlines service dispatch, fosters collaboration across departments, and enhances customer relations through real-time access to service order data. By overseeing customer service delivery and managing facilities with a unified management tool, you can improve operational efficiency and customer satisfaction significantly. This system is designed to adapt to the evolving needs of utility management, ensuring that you remain at the forefront of customer service excellence.
Description
Mainlink offers a cloud-based meter data management platform that serves as a comprehensive SaaS solution for the large-scale collection, validation, and analysis of water and utility meter data. This platform, which is managed and operated by Mainlink, ensures secure access through both web and mobile applications.
It facilitates smart metering and supports Advanced Metering Infrastructure (AMI) scenarios, allowing submetering service providers, Read-Bill-Collect (RBC) firms, and utility companies to automate meter readings, uphold accurate consumption records, and oversee the performance of LoRaWAN networks, meter health, and leak alerts. Meter data can easily be integrated into billing systems or other external platforms through an API.
Designed for ultrasonic and smart meters, the platform includes mobile applications aimed at installers, property managers, and residents. These applications enhance the simplicity of meter installation, data verification, leak detection, and provide transparency in consumption, all while minimizing manual labor and repetitive data checks. Additionally, the platform's user-friendly features empower stakeholders to access real-time insights into their utility usage.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
United Systems & Software
Founded
1977
Country
United States
Website
www.united-systems.com
Vendor Details
Company Name
Mainlink
Founded
2019
Country
Lithuania
Website
mainlink.net
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes