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Average Ratings 3 Ratings

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support

Description

Allganize offers cutting-edge AI solutions that empower businesses to streamline both customer and employee support effectively. Within just four months post-implementation, companies can automate approximately 72% of their monthly support tickets. Our AI technology takes care of straightforward customer inquiries, allowing support agents to concentrate on more intricate challenges. Employees can engage in a conversational manner to pose questions and receive answers from a variety of document types seamlessly. Additionally, our conversational AI chatbot is pre-trained for integration with your websites, enhancing customer service automation. The intelligent search capability precisely extracts answers from any document almost instantly. It also identifies key terms from documents and systematically categorizes them, delivering valuable insights for better decision-making. By understanding the context of product reviews through natural language processing, it can automatically discern whether experiences are positive or negative. Furthermore, it assigns predefined categories to customer support interactions, enabling accurate identification of user intent and enhancing overall customer satisfaction. This comprehensive approach ensures businesses can optimize their operations while delivering superior service.

Description

Kimola Cognitive is a highly reliable Machine Learning Platform that empowers individuals to automatically extract reviews from over 20 different channels and analyze and categorize customer feedback or any other textual data. These are the top features of Kimola Cognitive: Gather reviews by scraping the web Conduct text analysis and entity recognition with drag and drop Analyze data with ready-made models found on the Kimola Cognitive Gallery Create, train, and store custom machine learning models without coding Generate executive summaries, SWOT analyses, and other impactful marketing materials utilizing GPT Integration Accessible in six languages and increasing

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon No 
Facebook Yes 
KakaoTalk Yes 
LINE Yes 
LINE WORKS Yes 
Microsoft Teams Yes 
Slack Yes 
Trustpilot No 
Unremot Yes 
Yelp No 

Integrations

Amazon Yes 
Facebook No 
KakaoTalk No 
LINE No 
LINE WORKS No 
Microsoft Teams No 
Slack No 
Trustpilot Yes 
Unremot No 
Yelp Yes 

Pricing Details

$2 per month
Free Trial No 
Free Version Yes 

Pricing Details

$199 / 10000 Queries / month
Pricing is based on query limit, custom model count and support options.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Allganize

Country

United States

Website

allganize.ai/

Vendor Details

Company Name

Kimola

Founded

2014

Country

United States

Website

kimola.com

Product Features

Text Mining

Boolean Queries No 
Document Filtering No 
Graphical Data Presentation No 
Language Detection No 
Predictive Modeling No 
Sentiment Analysis No 
Summarization No 
Tagging No 
Taxonomy Classification No 
Text Analysis No 
Topic Clustering No 

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare Yes 
For Sales Yes 
For eCommerce Yes 
Image Recognition No 
Machine Learning Yes 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Qualitative Data Analysis

Annotations Yes 
Collaboration No 
Data Visualization No 
Media Analytics No 
Mixed Methods Research No 
Multi-Language Yes 
Qualitative Comparative Analysis No 
Quantitative Content Analysis Yes 
Sentiment Analysis Yes 
Statistical Analysis No 
Text Analytics Yes 
User Research Analysis Yes 

Text Mining

Boolean Queries Yes 
Document Filtering Yes 
Graphical Data Presentation Yes 
Language Detection Yes 
Predictive Modeling No 
Sentiment Analysis Yes 
Summarization Yes 
Tagging Yes 
Taxonomy Classification No 
Text Analysis Yes 
Topic Clustering Yes 

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