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Average Ratings 0 Ratings
Description
Reputation Management Software Tailored for Every Business. Equip yourself with all the tools necessary to generate, oversee, and handle your online reviews effectively. Leverage customer feedback to outpace your rivals. Whether you operate one location, ten, or even ten thousand, manage and promote new reviews seamlessly from a single dashboard. How does it function? Initiate a text message from the Allfound dashboard or have customers scan a QR Code for easy access. Customers share their opinions by selecting their preferred platform, which may include Google, Facebook, TripAdvisor, and more. Take control of your brand's online reputation with a comprehensive view of analytics and communication across all brand profiles. Enhance your local visibility; maintaining a robust collection of recent reviews will elevate your presence in local search results, ensuring new prospects discover and choose you first. Establishing trust is crucial, as a significant 84% of consumers report that online reviews influence their purchasing decisions. Foster that trust even before engagement begins, thereby enhancing your overall financial impact and boosting customer loyalty in the long run.
Description
Viff serves as an AI assistant designed to provide polite and relevant replies to your guest reviews in real-time. By ensuring consistent responses, you can enhance your online reputation and boost your bookings. Research indicates that 87% of travelers are more inclined to make a reservation when businesses engage with reviews. Thoughtful responses not only help you differentiate your establishment but also build trust among potential guests researching their next stay. However, crafting these replies can be challenging when staff members are juggling numerous responsibilities. Viff adapts to your unique tone and brand voice based on initial inputs, allowing for the creation of precise responses promptly and maintaining uniformity across all guest reviews. Users of Viff have reported a remarkable fivefold increase in booking numbers and a 67% improvement in their TripAdvisor rankings within just six months of consistently engaging with all reviews. Simply highlight the review text and click the Viff icon to generate a response effortlessly. When we say "generate responses in a single click," we mean it without any extra steps! Viff integrates seamlessly with every website and all property or reputation management systems available. This level of compatibility ensures that no matter the platform, Viff can help you manage your guest interactions effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Tripadvisor
Yes
Agoda
No
Airbnb
No
Booking.com
No
Facebook
Yes
Google Business Profile
Yes
Instagram
Yes
Vrbo
No
Yelp
Yes
Integrations
Tripadvisor
Yes
Agoda
Yes
Airbnb
Yes
Booking.com
Yes
Facebook
No
Google Business Profile
No
Instagram
No
Vrbo
Yes
Yelp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Allfound
Country
Poland
Website
allfound.io
Vendor Details
Company Name
Viff
Country
United States
Website
www.viff.ai/
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No