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Description
At AllayPay, we focus on serving high-risk and high-volume merchants, but we also take pride in providing services to numerous low-risk and card-present businesses across various sectors such as hotels, restaurants, bars, retail shops, salons, electricians, legal professionals, consultants, and many others. We empower customers by allowing them to select the payment options that best suit their needs. Our processing solutions accommodate payments through any preferred transaction method. Navigating the payment processing landscape can be particularly tough for businesses in high-risk sectors, as factors like reputational concerns, poor credit, or stringent regulations can complicate the approval process for merchant accounts. Therefore, it is essential to partner with a payment processor that not only comprehends your industry but also recognizes the unique challenges and risks you encounter on a daily basis, ensuring you receive the support necessary to thrive. Ultimately, a tailored approach can make all the difference in achieving success in a competitive market.
Description
NMI Merchant Relationship Management (formerly IRIS CRM) is a platform purpose built for the payments industry, that helps banks, ISOs, ISVs and payment providers streamline and scale their merchant operations. From lead acquisition and underwriting to onboarding, support, and compliance, Merchant Relationship Management brings every part of the merchant lifecycle into one intelligent, automated ecosystem.
At its core are three integrated tools:
Merchant Central – A portfolio management hub that automates onboarding, residuals, and reporting.
ScanX – A risk assessment engine for KYC, KYB, and AML compliance.
MonitorX – Continuous monitoring that provides real-time oversight of merchant risk.
Together, they replace manual processes and fragmented systems with a unified, compliant workflow that helps teams work faster and smarter.
Unlike other CRMs, Merchant Relationship Management is built specifically for payments, with deep industry functionality and modular deployment options that integrate seamlessly into existing systems—or operate independently. It supports high-volume portfolios, reduces “not in good order” applications, and helps institutions maintain full control over branding with customizable, white-label interfaces.
Merchant Central takes the headache out of residuals management, saving you time, reducing errors and giving you full visibility into your portfolio. NMI’s automated residuals management helps ISOs , banks and payment providers streamline payouts, improve their agent reporting experience, and turn residuals into a reliable source of growth.
With MRM, organizations gain visibility across their merchant ecosystem, reduce operational burden, and improve retention by delivering faster, more transparent service to every merchant.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Adobe Acrobat Sign
No
BigCommerce
Yes
Claritysoft
Yes
Clover
Yes
FreshBooks
Yes
Helcim
Yes
Keap
Yes
LiveChat
No
Magento
Yes
Microsoft Dynamics 365
Yes
Integrations
Adobe Acrobat Sign
Yes
BigCommerce
No
Claritysoft
No
Clover
No
FreshBooks
No
Helcim
No
Keap
No
LiveChat
Yes
Magento
No
Microsoft Dynamics 365
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1,499 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AllayPay
Founded
2016
Country
United States
Website
www.allaypay.com
Vendor Details
Company Name
NMI
Country
United States
Website
www.nmi.com/products/merchant-relationship-management/
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
