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Description
As companies expand, they often accumulate and record team knowledge in a disorganized manner. This information frequently resides in various formats such as documents, spreadsheets, outdated wikis, email conversations, and chat rooms. AllAnswered offers a unified platform that allows your team to effortlessly locate all necessary information. The preservation of mentorship and institutional knowledge is vital for the enduring success of any organization. It's essential to document the expertise of your top team members to ensure that everyone has easy access to these valuable practices. Implementing a tailored Questions & Answers portal guarantees that team insights are preserved, preventing the need to constantly recreate solutions. Relying on an outdated repository could lead to critical errors if team members depend on inaccurate information. A knowledge base that lacks trustworthiness holds minimal value. With AllAnswered, your team gains access to a contemporary Wiki editor and integrated workflow, simplifying the process of keeping your knowledge base current and reliable. Moreover, regular updates and community contributions can further enhance the quality and relevance of the information available to your team.
Description
ComAround Knowledge is a KCS-v5 certified knowledge management and self service software that captures and structures knowledge and then shares it throughout the support flow. ComAround Knowledge, a trusted knowledge management specialist and self-service software developer, transforms the way organizations provide support to increase productivity, reduce costs, improve customer satisfaction and increase revenue streams.
API Access
Has API
API Access
Has API
Integrations
Bitbucket
GitHub
Google Docs
Google Sheets
Google Slides
Google Workspace
InVision
Jira
Kindly
Microsoft Entra ID
Integrations
Bitbucket
GitHub
Google Docs
Google Sheets
Google Slides
Google Workspace
InVision
Jira
Kindly
Microsoft Entra ID
Pricing Details
$3 per user per month
Free Trial
Free Version
Pricing Details
$30.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AllAnswered
Website
www.allanswered.com
Vendor Details
Company Name
ComAround
Founded
1999
Country
Sweden
Website
www.comaround.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal