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features
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support

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Description

All Quiet offers a complete incident management solution that helps businesses automate workflows, improve response times, and optimize team performance. With built-in integrations to platforms like AWS, Grafana, and Microsoft Teams, it centralizes incident tracking, alerting, and resolution on a single dashboard. All Quiet’s flexible on-call management, automated escalation features, and real-time status pages provide visibility and ensure fast, efficient handling of critical incidents. It’s a scalable solution for companies looking to enhance operational resilience and streamline incident resolution.

Description

JAMS Incident Management ensures that the appropriate individual responds promptly when an issue arises. Notifications escalate via various channels such as voice calls, SMS, push notifications, email, Microsoft Teams, and Slack until someone acknowledges the alert, which helps teams prevent missed notifications and lengthy outages. It is compatible with any team and technology stack, receiving alerts from monitoring systems, emails, webhooks, or its API, while autonomously managing paging and escalation processes. Although JAMS Scheduler is optional, teams utilizing it can seamlessly generate incidents from job failures, transforming a failed job into an immediate alert without needing manual intervention. This solution effectively bridges the gap between identifying a failure and notifying the right person by converting raw alerts into phone calls and escalating notifications for clear acknowledgment. Additionally, it offers the capability to monitor the health of JAMS Windows services directly on the host through a lightweight connector agent, ensuring health checks persist even if the JAMS REST API becomes unavailable. This functionality ultimately enhances operational efficiency and reduces response times during critical incidents.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Azure Monitor Yes 
Microsoft Teams Yes 
Slack Yes 
Amazon CloudWatch Yes 
Dash0 Yes 
Datadog Yes 
Google Cloud Monitoring Yes 
Grafana Cloud Yes 
JAMS Scheduler No 
Jira Yes 
Linear Yes 
Microsoft Azure No 
Notion Yes 
PowerShell No 
Python No 
Sentry Yes 
ServiceNow No 
Zendesk No 

Integrations

Azure Monitor Yes 
Microsoft Teams Yes 
Slack Yes 
Amazon CloudWatch No 
Dash0 No 
Datadog No 
Google Cloud Monitoring No 
Grafana Cloud No 
JAMS Scheduler Yes 
Jira No 
Linear No 
Microsoft Azure Yes 
Notion No 
PowerShell Yes 
Python Yes 
Sentry No 
ServiceNow Yes 
Zendesk Yes 

Pricing Details

$4.99/user/month
Free Trial Yes 
Free Version No 

Pricing Details

$6/user
Starter - $6/user (up to 25)
Professional - $16/user (up to 50)
Enterprise - Unlimited users (Contact Us)
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

All Quiet

Founded

2022

Country

Germany

Website

allquiet.app

Vendor Details

Company Name

JAMS Software

Founded

1987

Country

United States

Website

jamsscheduler.com/incident-management

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

Product Features

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

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