Average Ratings 0 Ratings
Average Ratings 29 Ratings
Description
Aline is a contemporary VoIP phone system designed specifically for today's businesses. Our cloud-based solution guarantees zero downtime and eliminates any concealed fees. We facilitate streamlined communication among your company's teams, regardless of whether they are remote or mobile. Aline integrates effortlessly with widely-used CRM and customer service applications, enhancing productivity across the board. Equipped with over 40 features, our platform is tailored for business needs, allowing teams to stay connected from any location and on any device through voice calls, team messaging, collaboration tools, conferencing, online meetings, and e-faxing. By prioritizing user experience and functionality, Aline ensures that communication remains smooth and efficient, ultimately driving success for your organization.
Description
Thirdlane is built for service providers and MSPs who need a multi-tenant, white-label UCaaS platform with deep API control. It delivers voice, video, chat, and contact center features while giving providers the ability to integrate billing, CRM, and IT workflows with ease.
Why providers choose Thirdlane:
- True multi-tenant PBX architecture built for scaling to thousands of tenants.
- White-label flexibility - deliver a branded experience to your customers.
- Thirdlane Connect apps unify messaging, calling, and meetings across all devices.
- Built-in Contact Center for sales and support teams.
- CRM screen pops and Click-to-Call to boost productivity.
- Extensive APIs for automation and third-party integrations.
Business outcomes:
- Launch branded UCaaS without the heavy R&D cost.
- Increase recurring revenue with scalable multi-tenant architecture.
- Offer enterprise-grade features at a competitive price point.
Thirdlane empowers providers to own their UCaaS offerings end-to-end, increasing margins and ensuring long-term customer loyalty.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Pipedrive
Yes
Salesforce
Yes
Zendesk
Yes
Blitz
Yes
Bullhorn
Yes
EZLynx
Yes
Freshdesk
No
HubSpot CRM
No
Microsoft 365
No
Microsoft Dynamics 365
Yes
Integrations
Pipedrive
Yes
Salesforce
Yes
Zendesk
Yes
Blitz
No
Bullhorn
No
EZLynx
No
Freshdesk
Yes
HubSpot CRM
Yes
Microsoft 365
Yes
Microsoft Dynamics 365
No
Pricing Details
$24.99/mo
Monthly, Quarterly, Yearly
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aline Phone Systems
Founded
2019
Country
United States
Website
www.alinevoice.com
Vendor Details
Company Name
Thirdlane
Founded
2003
Country
United States
Website
www.thirdlane.com
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Softphone
Audio / Video Conferencing
Yes
Call Logging
Yes
Call Recording
Yes
Call Transfer
Yes
Caller Identification
Yes
Chat / Messaging
Yes
Contact Management
Yes
Fax Management
Yes
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
Yes
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Softphone
Audio / Video Conferencing
Yes
Call Logging
Yes
Call Recording
Yes
Call Transfer
Yes
Caller Identification
Yes
Chat / Messaging
Yes
Contact Management
Yes
Fax Management
Yes
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes
Video Conferencing
Electronic Hand Raising
Yes
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Web Conferencing
Electronic Hand Raising
Yes
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes