Average Ratings 0 Ratings
Average Ratings 17 Ratings
Description
Aligned serves as an impactful platform for customer collaboration, aiming to enhance both sales and customer success workflows. By bringing together essential resources for buyers into a single hub, Aligned reduces the confusion that can arise from lengthy email exchanges, sharing files, and managing various applications. This approach transforms the purchasing process, enabling sales teams to create compelling business cases, monitor shared success strategies, and expedite the closing of deals. With features like real-time collaboration, task delegation, and open communication, Aligned promotes stronger connections between sales teams and their clients, resulting in a seamless and effective transition from prospecting to onboarding. Ultimately, the platform not only improves efficiency but also strengthens relationships between businesses and their customers.
Description
FROGED is a secure omnichannel platform that unites Human Touch and AI to help businesses connect with customers in smarter, faster, and more personal ways.
With full visibility, traceability, and centralized data, FROGED empowers agents and managers to boost efficiency, productivity, and revenue while keeping people at the heart of technology.
Key Features:
Unified Omnichannel Inbox: Manage all conversations across all channels in one place, without losing context or personalization.
Campaigns & Conversational Marketing: Engage customers at scale with segmentation and hyper-personalization, turning one-to-many outreach into one-to-one interactions.
AI Copilot & Workflows: Automate Tier 1 support, summarize interactions, and create custom workflows that integrate seamlessly with your tools.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Facebook Messenger
No
Google Hangouts
No
Google Sheets
No
KonnectzIT
No
Microsoft Excel
No
Salesforce
No
Segment EDI Platform
No
Slack
No
Twilio
No
WhatsApp
No
Integrations
Facebook Messenger
Yes
Google Hangouts
Yes
Google Sheets
Yes
KonnectzIT
Yes
Microsoft Excel
Yes
Salesforce
Yes
Segment EDI Platform
Yes
Slack
Yes
Twilio
Yes
WhatsApp
Yes
Pricing Details
$29/seat/month
Basic:
$29/seat/month (paid annually)
$35/seat/month (paid monthly)
Pro:
$49/seat/month (paid annually)
$60/seat/month (paid monthly)
$29/seat/month (paid annually)
$35/seat/month (paid monthly)
Pro:
$49/seat/month (paid annually)
$60/seat/month (paid monthly)
Free Trial
No
Free Version
Yes
Pricing Details
$32.5 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aligned
Founded
2021
Country
Israel
Website
alignedup.com
Vendor Details
Company Name
FROGED Technologies
Founded
2019
Country
Spain
Website
froged.com
Product Features
Customer Reference Management
Nomination Tracking
No
Program Notices
No
Reference Usage Tracking
No
Reward Distribution
No
Search
No
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Revenue Intelligence
Actionable Insights
No
Alerts / Notifications
No
CRM Interactions
No
Call Scoring
No
Conversation Intelligence
No
Dashboard
No
Email/Message Interactions
No
Market Intelligence
No
Phone Call Interactions
No
Pipeline Visibility
No
Sales Coaching
No
Video Call Interactions
No
Sales Enablement
Collaboration
No
Contact Management
No
Content Management
No
Document Management
No
Goals / Quota Management
No
Lead Management
No
Meeting Management
No
Performance Management
No
Presentation Management
No
Proposal Management
No
Territory Management
No
Training Management
No
Product Features
AB Testing
Audience Targeting
Yes
Campaign Segmentation
Yes
Funnel Analysis
No
Heatmaps
No
Landing Pages / Web Forms
No
Multivariate Testing
No
Split Testing
No
Statistical Relevance Analysis
No
Surveys
No
Test Scheduling
No
Visual Editor
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
No
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
No
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
Yes
Win / Loss Analysis
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes