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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Let’s be honest; there is an overwhelming number of 360 vendors vying for your attention. Navigating through all the features and options can be quite perplexing! We think that many of the solutions available overlook the most crucial element of all – fostering positive behavioral change. Frequently, 360 feedback is regarded merely as an “event,” leading to reports that are swiftly tucked away and forgotten. At AlignMark, we are dedicated to shifting this paradigm for our clients. Our approach, which includes detailed reports and individualized feedback alongside coaching, is entirely centered on ensuring that your employees achieve genuine and sustainable performance enhancement. To achieve exceptional outcomes, it is essential to begin with high-quality survey content. Whether you take advantage of AlignMark’s comprehensive survey library at no additional cost, use our materials as a foundation for customization, or prefer to implement your own survey, we are here to support you every step of the way! Furthermore, our commitment to ongoing engagement ensures that feedback is not just a one-time occurrence, but part of a continuous journey toward improvement.

Description

SightMill offers Net Promoter Score (NPS), survey software that helps organizations listen to customers and collect, analyze, and respond to customer feedback in order to improve their products and services. SightMill can be used by global multinationals and startups to provide flexible customer feedback and employee engagement solutions. It offers great value, is easy to use, and has a team that will help you get started. Send feedback surveys via email, SMS, or at training events. Automate the process by linking SightMill with your CRM or helpdesk system. Multilingual support for international organizations. Start gathering feedback right away with a free trial.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Analytics No 
Slack No 
Stackreaction No 
Zapier No 

Integrations

Google Analytics Yes 
Slack Yes 
Stackreaction Yes 
Zapier Yes 

Pricing Details

$99 one-time fee
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AlignMark

Founded

1975

Country

United States

Website

www.alignmark.com

Vendor Details

Company Name

SightMill

Founded

2017

Country

United Kingdom

Website

sightmill.com

Product Features

360 Degree Feedback

Dashboard Yes 
Feedback / Surveys Yes 
Progress Tracking Yes 
Question Library Yes 
Rater Selection Yes 
Self Service Portal No 
Supports External Reviewers Yes 

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Experience Management

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

NPS

SMS Survey

Alerts / Notifications No 
Analytics / Reporting Yes 
Audience Targeting No 
Campaign Management No 
Contact Management Yes 
Customizable Templates Yes 
Keyword Tracking Yes 
MMS No 
Mass Texting No 
Message Personalization No 
Scheduled Messaging Yes 
Survey Builder Yes 
Template Management Yes 

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library No 
Site Intercept Survey Yes 
Skip Logic No 
Supports Audio / Images / Video Yes 

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