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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Alida provides comprehensive feedback and in-depth insights from your customers, enabling you to make informed decisions collaboratively rather than unilaterally. As the sole global platform for Customer Experience Management and insights, Alida empowers brands to gather and utilize extensive feedback alongside profound insights. This approach ensures that you deliver an exceptional customer experience backed by actionable intelligence. By leveraging Alida, some of the world’s leading brands gain a significant edge in the market. Our services eliminate the uncertainty associated with crucial decision-making by prioritizing the voices of both your customers and employees. This method is essential for minimizing customer attrition, fostering meaningful interactions, and identifying fresh market opportunities. We are dedicated to stepping outside our comfort zone and embracing innovative strategies, provided we are confident that they align with our core values. This commitment to the unexpected not only sets us apart but also cultivates an environment ripe for growth and success.

Description

Focused on results, we specialize in enterprise solutions and bespoke development to help elevate your business. With a portfolio of over 250 web and mobile applications, Webxloo leverages extensive experience to benefit our clients. Our technology-driven solutions instill confidence in our customers. Webxloo’s Customer Relationship Management system enhances your business operations without adding complexity. As a business owner, you recognize the importance of making customers feel valued for long-term loyalty, and we share that understanding. That’s why we provide a CRM system tailored for effective management of sales leads, enabling you to track interactions with potential customers seamlessly. This system allows for timely follow-ups, consolidates all your contacts in one place, and delivers a comprehensive view of each client. Designed to be user-friendly, our Webxloo CRM features a minimal learning curve, ensuring your sales team can quickly adapt and utilize it efficiently. Ultimately, our goal is to empower your business with the tools needed for sustained growth and customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alchemer
Facebook
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Huunu
Intercom
LivingLens
Marketo
Remesh
Salesforce
Tableau
UserZoom
Voxpopme
X (Twitter)
Zendesk

Integrations

Alchemer
Facebook
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Huunu
Intercom
LivingLens
Marketo
Remesh
Salesforce
Tableau
UserZoom
Voxpopme
X (Twitter)
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Alida

Founded

2000

Country

Canada

Website

www.alida.com

Vendor Details

Company Name

Webxloo

Founded

2005

Country

United States

Website

webxloo.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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Alternatives

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