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Description
Alida provides comprehensive feedback and in-depth insights from your customers, enabling you to make informed decisions collaboratively rather than unilaterally. As the sole global platform for Customer Experience Management and insights, Alida empowers brands to gather and utilize extensive feedback alongside profound insights. This approach ensures that you deliver an exceptional customer experience backed by actionable intelligence. By leveraging Alida, some of the world’s leading brands gain a significant edge in the market. Our services eliminate the uncertainty associated with crucial decision-making by prioritizing the voices of both your customers and employees. This method is essential for minimizing customer attrition, fostering meaningful interactions, and identifying fresh market opportunities. We are dedicated to stepping outside our comfort zone and embracing innovative strategies, provided we are confident that they align with our core values. This commitment to the unexpected not only sets us apart but also cultivates an environment ripe for growth and success.
Description
Sago brings together a comprehensive suite of research technologies and services designed to help organizations uncover deep insights through both qualitative and quantitative methods. With more than five decades of experience, the company offers everything from global data collection and community recruitment to automated surveys, digital interviews, and guided consulting. Platforms like Methodify®, QualBoard®, and QualMeeting® give clients modern tools for self-serve quant, digital qual, and structured discussion research. Sago’s industry reach covers consumer packaged goods, financial services, tech, media, healthcare, education, and more—helping teams connect with the audiences that matter most. Their in-person facilities, neuromarketing tools, and global qualitative services offer additional layers of support for specialized research needs. Through a consultative approach, Sago ensures each project receives expert guidance and a seamless experience from start to finish. The company also provides thought leadership through blogs, case studies, polling, events, and webinars. With adaptive solutions and deep domain expertise, Sago empowers researchers to generate evidence that drives customer understanding and business clarity.
API Access
Has API
API Access
Has API
Integrations
Voxpopme
Alchemer
Facebook
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Huunu
Intercom
LivingLens
Marketo
Integrations
Voxpopme
Alchemer
Facebook
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Huunu
Intercom
LivingLens
Marketo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alida
Founded
2000
Country
Canada
Website
www.alida.com
Vendor Details
Company Name
Sago
Country
United States
Website
sago.com/en/solutions/platforms/methodify/
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
