Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 4 Ratings

Total
ease
features
design
support

Description

Intelligent Speech Interaction leverages cutting-edge technologies including speech recognition, speech synthesis, and natural language understanding to facilitate seamless communication. Businesses can incorporate this technology into their offerings, allowing their products to effectively listen, comprehend, and engage in conversations with users, thus enhancing the human-computer interaction experience. Currently, Intelligent Speech Interaction supports multiple languages, including Mandarin Chinese, Cantonese, English, Japanese, Korean, French, and Indonesian, with plans to expand to additional languages in the future. This technology is versatile and applicable in a wide range of scenarios, such as intelligent question and answer systems, quality inspection, real-time speech subtitling, and audio recording transcription. Its implementation has proven successful across various sectors, including finance, insurance, eCommerce, and smart home technology, showcasing its adaptability and effectiveness. As companies continue to explore its potential, the impact of Intelligent Speech Interaction on user engagement is expected to grow even further.

Description

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alibaba Cloud
Avaya Aura
Chatterbox
Clienk
Cognigy.AI
Expertflow Contact Center
Jumper.ai
LINE
Meya
MiContact Center Business
Resolve
SignalWire
SilFer Bots
Thunkable
Vertex AI
Webex Contact Center
WotNot
Yodel.io
maaiiconnect
respond.io

Integrations

Alibaba Cloud
Avaya Aura
Chatterbox
Clienk
Cognigy.AI
Expertflow Contact Center
Jumper.ai
LINE
Meya
MiContact Center Business
Resolve
SignalWire
SilFer Bots
Thunkable
Vertex AI
Webex Contact Center
WotNot
Yodel.io
maaiiconnect
respond.io

Pricing Details

$1.40 per hour
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Alibaba Cloud

Founded

2008

Country

China

Website

www.alibabacloud.com/product/intelligent-speech-interaction

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/dialogflow

Product Features

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Alternatives

Alternatives

SpeechPulse Reviews

SpeechPulse

AV BEAM
Amazon Lex Reviews

Amazon Lex

Amazon
SoundHound Reviews

SoundHound

SoundHound AI
Yellow.ai Reviews

Yellow.ai

Bitonic Technology Labs