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ease
features
design
support

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Description

Intelligent Speech Interaction leverages cutting-edge technologies including speech recognition, speech synthesis, and natural language understanding to facilitate seamless communication. Businesses can incorporate this technology into their offerings, allowing their products to effectively listen, comprehend, and engage in conversations with users, thus enhancing the human-computer interaction experience. Currently, Intelligent Speech Interaction supports multiple languages, including Mandarin Chinese, Cantonese, English, Japanese, Korean, French, and Indonesian, with plans to expand to additional languages in the future. This technology is versatile and applicable in a wide range of scenarios, such as intelligent question and answer systems, quality inspection, real-time speech subtitling, and audio recording transcription. Its implementation has proven successful across various sectors, including finance, insurance, eCommerce, and smart home technology, showcasing its adaptability and effectiveness. As companies continue to explore its potential, the impact of Intelligent Speech Interaction on user engagement is expected to grow even further.

Description

Amazon Lex is a service designed for creating conversational interfaces in various applications through both voice and text input. It incorporates advanced deep learning technologies, such as automatic speech recognition (ASR) for transforming spoken words into text, along with natural language understanding (NLU) that discerns the intended meaning behind the text, facilitating the development of applications that offer immersive user experiences and realistic conversational exchanges. By utilizing the same deep learning capabilities that power Amazon Alexa, Amazon Lex empowers developers to efficiently craft complex, natural language-based chatbots. With its capabilities, you can design bots that enhance productivity in contact centers, streamline straightforward tasks, and promote operational efficiency throughout the organization. Furthermore, as a fully managed service, Amazon Lex automatically scales to meet demand, freeing you from the complexities of infrastructure management and allowing you to focus on innovation. This seamless integration of capabilities makes Amazon Lex an attractive option for developers looking to enhance user interaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS App Mesh
Alibaba Cloud
Amazon CloudWatch
Amazon DynamoDB
Amazon Web Services (AWS)
Axon Ivy
BotCore
Elastic Path
Facebook
HubSpot CRM
Marketo
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Slack
Smart IVR
Stackreaction
Twilio
UneeQ
Zendesk

Integrations

AWS App Mesh
Alibaba Cloud
Amazon CloudWatch
Amazon DynamoDB
Amazon Web Services (AWS)
Axon Ivy
BotCore
Elastic Path
Facebook
HubSpot CRM
Marketo
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Slack
Smart IVR
Stackreaction
Twilio
UneeQ
Zendesk

Pricing Details

$1.40 per hour
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Alibaba Cloud

Founded

2008

Country

China

Website

www.alibabacloud.com/product/intelligent-speech-interaction

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/lex/

Product Features

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Generation

Business Intelligence
CRM Data Analysis and Reports
Chatbot
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Alternatives

Alternatives

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