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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Intelligent Robot, rooted in natural language processing (NLP), serves as a dialogue platform that supports smart conversations across various client interfaces, including websites, mobile applications, and robotic systems. Users can leverage specialized knowledge bases or create their own for personalized dialogues, utilizing Intelligent Robot to enhance self-service capabilities through multi-turn interactions. Additionally, the platform can seamlessly connect with external APIs, allowing for intricate use cases like order inquiries, tracking shipments, and managing returns independently. By offering immediate online assistance, Intelligent Robot removes the delays typically associated with customer support. It features pre-built knowledge packages across diverse domains, enabling rapid setup and implementation. Furthermore, the system allows robots to communicate and respond to questions in natural language, while its APIs provide a versatile and customizable online chat experience for specific scenarios. With the ability to be implemented across numerous dialogue-enabling channels, including mobile platforms, websites, and social media accounts, Intelligent Robot ensures a comprehensive dialogue solution for various user needs. This versatile deployment capability allows businesses to enhance customer engagement in a multitude of environments.

Description

Ivy utilizes your distinct content sources, including websites, calendars, and third-party software, to enhance its functionality. Our advanced Deep Learning AI algorithm analyzes your content and constructs your bot's knowledge base rapidly, within minutes. When paired with Ivy's pre-trained question recognition and conversation engine, your bot can operate seamlessly with entirely tailored content right from the start. You can elevate its knowledge base using Content Packs, which are curated sets of standardized information providing universal answers on various topics such as Small Talk and Financial Aid. The customization options allow you to alter your bot’s branding, expand or modify its knowledge base as desired, and infuse it with a personality that aligns with your brand. Furthermore, your bot is continuously monitoring your online presence to identify any changes, ensuring that its knowledge remains current and relevant. Each day, you will receive a report summarizing newly acquired knowledge, any updates made, and suggestions for information that might need to be removed, ensuring your bot stays effective and aligned with your needs. This ongoing adaptability is essential for maintaining an engaging and informative experience for users.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alibaba Cloud Yes 

Integrations

Alibaba Cloud No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Alibaba Cloud

Founded

2008

Country

China

Website

www.alibabacloud.com/product/bot

Vendor Details

Company Name

Ivy.ai

Founded

2016

Country

United States

Website

ivy.ai/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Higher Education

Admissions Management No 
Alumni Management No 
Assessment Management No 
Curriculum Management No 
Faculty / Staff Management No 
Financial Aid Management No 
Fundraising Management No 
Housing Management No 
Scheduling No 
Student Information / Records No 
Student Portal No 

Alternatives

Alternatives

EV Self Help Reviews

EV Self Help

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