Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 6 Ratings

Total
ease
features
design
support

Description

Alian Hub is a modern, subscription-based project and team management platform built to help businesses, startups, and agencies boost productivity and collaboration—without the hassle of self-hosting. With its intuitive interface and powerful features, Alian Hub makes it easy to manage projects, track progress, assign tasks, and collaborate across teams—all in the cloud. No setup, no servers, no IT headaches—just sign up and get started. Key Features Project & Task Management – Organize projects with boards, lists, and timelines. Assign tasks, set priorities, and track progress with ease. Team Collaboration – Enable real-time communication and visibility across your team. Time & Productivity Tracking – Monitor hours and output to improve efficiency. Cloud-Based & Always Up-to-Date – Hosted and managed by Alian Hub, so you focus on work, not maintenance. Import/Export – Work seamlessly with CSV and Excel for data migration and reporting. Flexible Plans – Start with a free plan (5 users for lifetime), and scale as your team grows. AI-Powered Productivity – Smart templates, task suggestions, and automation to reduce repetitive work.

Description

Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Akitra Andromeda No 
Astera ReportMiner No 
Atlassian Crowd No 
Calamari No 
CyCognito No 
Google Analytics No 
HSI Donesafe No 
ManageEngine Endpoint Central No 
Microsoft Outlook No 
Mimasa AI No 
OpsHub No 
SD Elements No 
SOCRadar Extended Threat Intelligence No 
Skalin No 
Vulcan Cyber No 
Yellow.ai No 
Zendesk No 
eazyBI Reports and Charts No 
xMatters No 

Integrations

Akitra Andromeda Yes 
Astera ReportMiner Yes 
Atlassian Crowd Yes 
Calamari Yes 
CyCognito Yes 
Google Analytics Yes 
HSI Donesafe Yes 
ManageEngine Endpoint Central Yes 
Microsoft Outlook Yes 
Mimasa AI Yes 
OpsHub Yes 
SD Elements Yes 
SOCRadar Extended Threat Intelligence Yes 
Skalin Yes 
Vulcan Cyber Yes 
Yellow.ai Yes 
Zendesk Yes 
eazyBI Reports and Charts Yes 
xMatters Yes 

Pricing Details

$3.99/month
Unlimited Users
Up to 25 Guest Users
Unlimited Time Tracker Users
Unlimited Projects
Unlimited Public & Private Channels
Advance Time Tracker
All Views
Custom Fields
Unlimited Tasks
Unlimited Sprint
And many more features...
Free Trial No 
Free Version Yes 

Pricing Details

$20 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Alian Software

Founded

2009

Country

India

Website

aliansoftware.com

Vendor Details

Company Name

Atlassian

Founded

2002

Country

Australia

Website

www.atlassian.com

Product Features

Project Management

Agile Methodologies Yes 
Budget Management Yes 
Client Portal Yes 
Collaboration Tools Yes 
Cost-to-Completion Tracking Yes 
Customizable Templates Yes 
Gantt Charts Yes 
Idea Management Yes 
Kanban Board Yes 
Milestone Tracking Yes 
Portfolio Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 
Traditional Methodologies Yes 

Team Management

Assignment Management Yes 
Commenting / Notes Yes 
Goal Setting / Tracking Yes 
Messaging Yes 
Productivity Analysis Yes 
Progress Tracking Yes 
Project Planning Yes 
Resource Management Yes 
Task Management Yes 
Third Party Integration Yes 
Time Tracking Yes 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues Yes 
Scheduling Yes 
Task Management Yes 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management Yes 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management Yes 
Supplier Management Yes 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management Yes 
Change Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal Yes 

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