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Description
Alhena AI is an advanced AI-powered platform designed to boost both customer service and sales for eCommerce businesses. It provides an AI-driven shopping assistant that offers personalized recommendations and automates key customer support tasks like returns, tracking, and FAQ responses. The platform integrates easily with popular eCommerce platforms such as Shopify and WooCommerce, and uses AI to analyze customer data and improve the accuracy and effectiveness of responses. Alhena AI helps businesses reduce costs, improve efficiency, and drive conversions while maintaining consistent, human-like interactions across all customer touchpoints.
Description
Manage all your products seamlessly from your instantecom dashboard, allowing synchronization across all your social media channels. You can upload a limitless number of product images or videos, oversee stock control features, monitor profit margins, and handle tax, shipping, and payment gateways, ensuring your eCommerce store operates professionally. This area enables you to track every order made on your website, with a dashboard that provides insightful analytics for monthly tracking of your website’s performance. Additionally, you have the capability to generate invoices, export data to CSV, and print all your orders conveniently. You can easily search for a specific order or filter them by time, updates, and status, among other criteria. Beneath this section, you will find a comprehensive list of all orders placed through your website, detailing customer names, products ordered, prices paid, payment methods, order types, and statuses indicating payment completion, along with shipping and order timestamps. With these features, you can efficiently manage your entire order fulfillment process.
API Access
Has API
API Access
Has API
Integrations
Confluence
Discord
Facebook
Freshdesk
GPT-4
Gladly
Gmail
Google Shopping
Gorgias
Instagram
Integrations
Confluence
Discord
Facebook
Freshdesk
GPT-4
Gladly
Gmail
Google Shopping
Gorgias
Instagram
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$12.26 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alhena.ai
Founded
2022
Country
United States
Website
alhena.ai/
Vendor Details
Company Name
Instantecom
Country
United Kingdom
Website
instantecom.shop/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates