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features
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support

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Description

The Alexa Translations A.I. The Alexa Translations A.I. platform is a translation management solution specifically designed for the Canadian legal, financial, and securities markets. The platform can also be used to support in-house translation departments and enhance team efforts. The solution allows for translation speeds up to 30,000 words per hour and industry-leading accuracy (a score of 59 BLEU).

Description

Language I/O simplifies the process for Fortune 500 companies to overcome language obstacles, enabling them to deliver customer support on a global scale. By seamlessly integrating with your CRM, LIO allows English-speaking support agents to interact in real-time with customers across more than 100 different languages through chat, email, and other channels. Our advanced machine translation platform can be set up within hours, ensuring that your unique company terminology is consistently and accurately translated. We pride ourselves on being the central hub for multilingual customer support, making your transition as smooth as possible. You can specify the terminology you want included in your glossary, ensuring that industry-specific language is properly translated every time. There's no need to invest exorbitant amounts or endure lengthy waits to train a neural machine translation engine; our efficient service will have you operational almost instantly. With Language I/O, you can focus on what matters most—providing excellent support to your customers worldwide.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Oracle CRM On Demand No 
SDL Desktop Yes 
Salesforce No 
Transifex Yes 
Zendesk No 
memoQ Yes 

Integrations

Oracle CRM On Demand Yes 
SDL Desktop No 
Salesforce Yes 
Transifex No 
Zendesk Yes 
memoQ No 

Pricing Details

Pricing can differ greatly depending on the requirement defined. Please contact us for pricing.
Free Trial Yes 
Free Version No 

Pricing Details

$499 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Alexa Translations

Founded

2002

Country

Canada

Website

alexatranslations.com

Vendor Details

Company Name

Language I/O

Founded

2011

Country

United States

Website

languageio.com

Product Features

Computer Assisted Translation

Collaboration Yes 
Localization Automation No 
Machine Translation Yes 
Marketing Management No 
Permission Management Yes 
Project Tracking Yes 
Quality Control Yes 
Resource Management Yes 
Terminology Management Yes 
Translation Analytics No 
Translator Database No 
Version Control No 
Website Translation No 
Workflow Management Yes 

Translation Management

Billing & Invoicing Yes 
CRM No 
Collaboration Yes 
For Software No 
For Websites No 
Localization Automation No 
Machine Translation Yes 
Marketing Management No 
Order Management No 
Permission Management Yes 
Project Tracking Yes 
Quality Control No 
Quotes / Estimates No 
Resource Management No 
Terminology Management Yes 
Translation Analytics No 
Translator Database No 
Version Control No 
Workflow Management Yes 

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