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features
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support

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Description

Amazon's Alexa Smart Properties enables properties in various sectors to enhance their services with Alexa-powered voice experiences. Designed for large-scale deployment, the platform offers specialized features for senior living, hospitality, and healthcare, allowing users to control their environment with ease. By simplifying management and providing powerful analytics, Alexa Smart Properties helps streamline operations, boost efficiency, and elevate user experiences. It provides secure and customizable integrations that help properties stay innovative while delivering exceptional service to guests and residents.

Description

An exceptionally versatile and comprehensive property management solution tailored for the hospitality sector, SMS|Host has over 35 years of innovative experience backing its design. This all-encompassing suite is the sole tool your establishment requires to optimize operations and boost productivity. Whether you manage a chic boutique hotel or a comprehensive resort, our property management software is poised to elevate your business to new heights. As a leader in the industry, SMS|Host offers a guest-focused, mobile-compatible, all-in-one platform that meets various needs. Featuring integrated Owner Fulfillment, an Online Owner’s Portal, and Golf & Membership Management, even the most intricate properties can function seamlessly. Enhance communication among housekeeping staff and swiftly adapt a range of housekeeping services to fit your requirements. This solution is particularly beneficial for guests with unique needs or for timeshare and condominium properties facing specific contractual commitments to owners, ensuring a tailored approach to property management. Ultimately, SMS|Host stands out as the definitive choice for any hospitality establishment seeking to improve guest experiences and operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Chime Yes 
Breezeway No 
Chatlayer by Sinch Yes 
Cisco Webex Yes 
E3:Universal Yes 
EasyVoice Yes 
Herbie.ai Yes 
Innspire No 
Jordan AI Assistant Yes 
OpenKey No 
Optiwe Yes 
Orbita Yes 
OroCommerce Yes 
PerkUp Yes 
RingCentral Video Yes 
Salesforce Yes 
ServiceNow Yes 
Splunk SOAR Yes 
Thrive by Shopventory Yes 

Integrations

Amazon Chime No 
Breezeway Yes 
Chatlayer by Sinch No 
Cisco Webex No 
E3:Universal No 
EasyVoice No 
Herbie.ai No 
Innspire Yes 
Jordan AI Assistant No 
OpenKey Yes 
Optiwe No 
Orbita No 
OroCommerce No 
PerkUp No 
RingCentral Video No 
Salesforce No 
ServiceNow No 
Splunk SOAR No 
Thrive by Shopventory No 

Pricing Details

$7 per month device
$3 per user per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

developer.amazon.com/en-US/alexa/alexasmartproperties

Vendor Details

Company Name

Springer-Miller Systems

Country

United States

Website

www.springermiller.com/sms-host-resort-property-management/

Product Features

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

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