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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Alexa+ is a smarter, more conversational version of Alexa built to work seamlessly across your browser and compatible devices. It enables users to explore topics in depth, plan activities, and take action without breaking conversational flow. Alexa+ remembers context across devices, letting users start a conversation on a laptop and continue it later on Echo or Fire TV. The platform emphasizes productivity with features like visual planning, step-by-step guidance, and personalized recommendations. Users can ask open-ended questions, change topics mid-conversation, and continue naturally without repeating Alexa’s wake word. Alexa+ adapts to personal preferences and delivers tailored responses over time. During Early Access, Alexa+ is available at no cost to eligible users. After Early Access, it will remain free with a Prime membership. Non-Prime users can subscribe to Alexa+ as a standalone service. Alexa+ represents a more fluid and intuitive way to interact with AI at home and beyond.

Description

Flip CX is an innovative voice AI software platform that revolutionizes conventional customer support telephone systems by automating incoming calls to deliver an Alexa-like conversational experience, effectively managing straightforward and repetitive customer inquiries without the need for human agents. It is particularly adept in sectors facing high call volumes, such as retail e-commerce, healthcare, and transportation, where it handles frequent questions regarding order statuses, returns, scheduling, billing issues, ride bookings, and more, thereby minimizing both missed calls and waiting times. With pre-built AI workflows and seamless integrations, Flip CX eliminates the necessity for coding or manual call flow development, allowing for rapid deployment using tools that assess existing call patterns through a feature called "Listen Mode," which then activates automation intents based on actual usage data. Furthermore, Flip seamlessly connects with current telephony and CRM systems, supports over 80 native integrations, and provides valuable analytics that contribute to insights on customer satisfaction and revenue performance. This comprehensive approach not only streamlines operations but also enhances the overall customer experience by providing swift resolutions to their queries.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CX No 
Alloy Automation No 
Autofleet No 
Avaya Cloud Office No 
Broadvoice No 
Chatdesk No 
EPIC HRMS No 
Five9 No 
Flywheel No 
FortiVoice No 
Influx No 
Justuno No 
Linc No 
Loop Subscriptions No 
Overflow Yes 
Recharge No 
Redo No 
RingCentral AI Receptionist No 
Salesforce Agentforce Service No 
The Hark Platform No 

Integrations

3CX Yes 
Alloy Automation Yes 
Autofleet Yes 
Avaya Cloud Office Yes 
Broadvoice Yes 
Chatdesk Yes 
EPIC HRMS Yes 
Five9 Yes 
Flywheel Yes 
FortiVoice Yes 
Influx Yes 
Justuno Yes 
Linc Yes 
Loop Subscriptions Yes 
Overflow No 
Recharge Yes 
Redo Yes 
RingCentral AI Receptionist Yes 
Salesforce Agentforce Service Yes 
The Hark Platform Yes 

Pricing Details

$19.99 per month
$19.99 per month or free for Prime members
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

alexa.amazon.com/about

Vendor Details

Company Name

Flip

Founded

2018

Country

United States

Website

flipcx.com

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