Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
To notify your Dynamics 365 CRM users of important updates, add, schedule, and manage alerts from within your CRM. You can add information to a single record or a set of records to send notifications to your Dynamics 365 CRM users. These notifications can be displayed for an indefinite period or created and displayed again. The notification button can be accessed from any place in the CRM and is available for all entities.
• Create Announcement, Rule-Based, Record-Based, and Event-Based alerts.
• Alerts can be shown as Pop-ups or Form Notifications to Dynamics 365 CRM users and also can be sent as Email to Dynamics 365 CRM users or to customers (external audiences).
• Alerts can be categorized as Information, Warning, or Critical.
• Define process start date from when the notifications will start getting created and process end date when the creation of new notifications will stop. Also, you can define how long the Notification would be visible if the notification is not dismissed by the user.
• Alerts can be configured to be shown to a particular set of audiences as well as dynamic audiences.
• User is given the choice to select the mode to receive alerts i.e., through Pop-ups or Email Notifications.
Description
Decrease the volume of incoming calls and enhance the overall customer experience by delivering timely and pertinent notifications to your clientele. Tailored for large enterprises with distinct security and communication needs, Webex Notify effectively manages notifications through SMS, email, and voice, incorporating various templates, extensive contact lists, de-duplication features, and the capability for bulk messaging across multiple channels. Mitigate the risks and inconsistencies associated with free messaging practices by maintaining control over the types of messages sent on the organization's behalf. Utilize pre-defined notification templates for various channels and establish a hierarchy for which communications take precedence. Additionally, manage user capabilities and access by setting system-level permissions and designating privileges to authorized personnel. Notifications can also be categorized by specific cost centers, allowing for the application of cost center-based quotas to oversee usage organization-wide, ensuring both efficiency and accountability in communication practices. This comprehensive approach not only streamlines messaging but also supports organizational goals.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Dynamics 365
Yes
Webex Campaign
No
Webex Connect
No
Webex Engage
No
Integrations
Microsoft Dynamics 365
No
Webex Campaign
Yes
Webex Connect
Yes
Webex Engage
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Inogic Tech
Founded
2006
Country
India
Website
www.inogic.com
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
cpaas.webex.com/products/webex-notify
Product Features
Push Notifications
A/B Testing
No
Analytics
No
Campaign Segmentation
No
Contextual Targeting
No
Device Targeting
No
Expiry Notifications
No
Geo Targeting
No
Mobile Notifications
No
Notification Scheduling
No
Visual Notifications
No
Web Notifications
No
Product Features
Push Notifications
A/B Testing
No
Analytics
No
Campaign Segmentation
No
Contextual Targeting
No
Device Targeting
No
Expiry Notifications
No
Geo Targeting
No
Mobile Notifications
No
Notification Scheduling
No
Visual Notifications
No
Web Notifications
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No