Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AlertEnterprise offers an integrated platform that combines cyber-physical security by bridging the gaps between IT, OT, and physical security systems, aimed at preventing, detecting, and mitigating risks. Our solution dismantles security silos, providing a comprehensive perspective on threats and vulnerabilities while simultaneously improving workforce safety, safeguarding data privacy, and enhancing user experience. As the sole SaaS provider capable of seamlessly connecting physical security with IT, OT, and HR systems, we enable organizations to empower their workforce and achieve unprecedented operational efficiency through a zero-trust cyber-physical platform focused on identity, access governance, and security measures. What's more, there's no coding necessary to utilize our features. For compliance professionals or those involved in investigations, our platform replaces cumbersome logs and manual audits with self-service options, pre-defined checks, structured workflows, and more. Facility owners will also benefit by having the ability to generate reports, monitor mandatory training, and access an automatic audit trail at any time they require it, ensuring a streamlined management process. This comprehensive approach not only facilitates better security practices but also fosters a more agile organizational environment.
Description
Our cloud-based, enterprise-level appointment scheduling and visitor management platform combines on-location and digital channels. It provides self-service booking and curbside pick up, online and physical queuing as well as callback requests, wait time tracking, virtual meeting support, and contact center integration.
This personalized experience, whether in person or digitally enhances client engagement, increases revenue generating opportunities and balances workforce staffing. It also provides key insights that organizations can't capture using their CRMs or calendars. We are the frictionless layer that sits on top of all those technology pieces, allowing for meaningful connections through a simpler engagement process.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Cisco Webex
No
Facebook
No
Gmail
No
Google Analytics
No
Google Calendar
No
Google Hangouts
No
Microsoft 365
No
Microsoft Outlook
No
Postmark
No
Salesforce
No
Integrations
Cisco Webex
Yes
Facebook
Yes
Gmail
Yes
Google Analytics
Yes
Google Calendar
Yes
Google Hangouts
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
Postmark
Yes
Salesforce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
AlertEnterprise
Founded
2007
Country
United States
Website
www.alertenterprise.com
Vendor Details
Company Name
Coconut Software Corporation
Founded
2007
Country
Canada
Website
www.coconutsoftware.com
Product Features
Physical Security
Checkpoint Tracking
No
Customer Management
No
Data Collection
No
Event Management
No
Incident Management
No
Investigation Management
No
Multiple Alarm Queues
No
Vaccine Management
Adverse Reaction Reporting
No
Alerts / Notifications
No
Appointment Reminders
No
Billing
No
Communication Tools
No
Dose Tracking
No
For Governments
No
Immunization Proof
No
Inventory Management
No
Predictive Analytics
No
Scheduling
No
Virtual Waiting Room
No
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
No
Pre-Registration
No
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
No
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
Yes
Group Scheduling
Yes
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
Yes
Recurring Appointments
Yes
Room Booking Management
Yes
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes
Visitor Management
Alerts/Notifications
Yes
Badge Management
No
Document Management
No
ID Scan
No
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
Yes