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Description
OpsCenter is a specialized enterprise software solution aimed at helping organizations effectively manage emergency situations. The latest iteration, version 2.6, marks the eleventh major update to the application. Numerous additional features enhance OpsCenter's functionality, allowing for comprehensive emergency response management. We encourage you to reach out to us with any inquiries, as we are eager to understand your specific requirements and discuss potential solutions. The software provides real-time data pertaining to various emergency response elements, such as incidents, requests, actions, facilities, and IT systems. Notably, OpsCenter can be customized extensively by users without a technical background. It also incorporates resource management capabilities that align with both the National Incident Management System (NIMS) and military resource management frameworks. At Alert Technologies, we recognize that every organization has unique needs, and we are genuinely interested in learning about the challenges you face in managing information. We look forward to collaborating with you to create tailored solutions that address your specific context.
Description
Amidst the growing staffing difficulties, Prepared enhances public safety by offering centralized resources that streamline call processing, eliminate the need for interpreters, and provide field responders with crucial information to achieve quicker and safer results. The surge in emergency service calls is notable, and 911 centers now have access to an unprecedented amount of lifesaving information. Whether you’re managing calls at the console or require a comprehensive overview of every role, Prepared is designed to help you operate more efficiently and intelligently. With features such as media integration, text capabilities, and an advanced location view, telecommunicators are equipped with the necessary tools to accurately assess a caller’s emergency under any conditions. Additionally, call transcripts and keyword triggers keep you informed about every incident in real-time. The ability to reference previous conversations through transcripts and AI insights allows operators to avoid redundant questioning. Furthermore, automation for 911 hangups, along with translation services and insightful data, significantly alleviates the workload of telecommunicators, allowing them to focus more on critical situations. Overall, Prepared is redefining the efficiency and effectiveness of emergency response communication.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alert Technologies
Founded
1996
Country
United States
Website
www.alerttech.com/OpsCenter
Vendor Details
Company Name
Prepared
Country
United States
Website
www.prepared911.com