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Description
We offer a tailored, bilingual call answering service that operates around the clock, every day of the year, featuring services such as message taking, call forwarding, customer support, appointment scheduling, and more. Our specialized answering service for law firms is adept at screening prospective clients according to your specifications, ensuring they are either qualified for your services or appropriately redirected. The legal intake professionals within our lawyer answering service manage leads from the very first interaction all the way to an e-signed agreement, seamlessly integrating this information into your CRM or case management system. Our solutions are designed to transform website visitors into viable cases while maintaining communication with clients on their terms. Additionally, we effectively respond to high volumes of leads generated from television, radio, and online advertising through our superior processes and solutions. With a live answering service staffed by skilled intake specialists in the legal sector, we promptly address all incoming and outgoing leads for your law practice, ensuring nothing slips through the cracks. This comprehensive approach allows law firms to enhance their client engagement and streamline their operations effectively.
Description
We are far from just an ordinary call answering service; we understand that each business has distinct needs that require tailored solutions. Our process begins with a thorough comprehension of your specific requirements, which allows us to provide the most effective support. By honing in on your goals, we can strategically align our services to enhance your operations. Whether it's taking messages, directing calls to the appropriate individuals, or crafting personalized scripts that seamlessly integrate with your team, we strive to offer comprehensive assistance. Additionally, we manage diary schedules and appointment bookings to further streamline your workflow. Our user-friendly app gives you instant access to your messages whenever you need them, ensuring you stay connected. Recognizing that busy employees may not always answer the phone as desired, we provide professional PAs who handle calls with a polished demeanor, elevating the overall customer experience. Ultimately, we are dedicated to being an invaluable extension of your team, ready to adapt as your business evolves.
API Access
Has API
API Access
Has API
Integrations
Assembly Neos
CASEpeer
Captorra
Clio
Filevine
GrowPath
Law Ruler
Lead Docket
Litify
Salesforce
Integrations
Assembly Neos
CASEpeer
Captorra
Clio
Filevine
GrowPath
Law Ruler
Lead Docket
Litify
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alert Communications
Founded
1965
Country
United States
Website
www.alertcommunications.com
Vendor Details
Company Name
Face For Business
Country
United Kingdom
Website
ffb.co.uk