Compare Alert Centric vs. Unitrends MSP

Alert Centric provides a comprehensive backup alert-reporting solution tailored for Managed Service Providers (MSPs), allowing them to consolidate alerts from various backup systems into a single, streamlined dashboard. This tool continuously oversees backups from multiple vendors and locations, identifies any failures, and sends real-time, customizable alerts to technicians, which helps minimize human errors and significantly reduces the time required for backup verification. By collecting alerts through email or integrations, it prioritizes them according to their severity, correlates related incidents, and escalates problems as necessary. Additionally, automated workflows can initiate actions such as restarting services or blocking IP addresses, while also producing reports and visual insights into backup conditions, trends, and metrics for resolution. Engineered for swift deployment, Alert Centric seamlessly connects with PSA tools and accommodates all leading backup vendors, empowering MSPs to maintain full assurance in the health of their clients' backups through proactive management and efficient monitoring. The platform stands out not only for its functionality but also for its user-friendly interface that enhances the overall experience for technicians.

Tackle the issue of downtime effortlessly and without the stress of outdated backup solutions by opting for a service that is rooted in three decades of innovation, all with no initial costs involved—making the advantages of cloud economics accessible to every managed service provider. The Unitrends MSP Portal is designed to provide comprehensive insights into your entire backup ecosystem, allowing you to oversee and manage all aspects from a single platform. Who has the luxury of spending their entire day on backup management? The Unitrends MSP Portal is specifically tailored to assist you in quickly addressing challenges so you can efficiently manage your time and focus on what really matters. With BackupIQTM, artificial intelligence highlights the most critical issues, ensuring your technicians are consistently concentrating on the most important tasks. Additionally, you can effortlessly generate and send visually appealing reports weekly, monthly, or quarterly, giving your clients peace of mind knowing they have a top-notch team and cutting-edge technology working tirelessly to keep their operations seamless. Ultimately, this streamlined approach not only enhances efficiency but also strengthens the trust between you and your customers.