Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Streamline Incident Notification Management. Alert Catcher enables the integration and automation of alerts originating from essential systems like SIEM and EMS, allowing for personalized customization of all notifications and alerts based on user preferences. Escalation processes facilitate the creation of tickets in Jira Service Desk, making it particularly beneficial for the Information Security Management department as well as for those managing the Jira platform and handling applications from external information systems. This solution is also advantageous for IT and software development teams, providing a custom endpoint for incident creation and updates, along with tailored restrictions to enhance incident management. Users can organize incidents based on specific rules and identify problems efficiently, while connection types support third-party system integrations and bi-directional communication. Additionally, Alert Catcher introduces a new entity—connection—to help identify requests from external systems, further enhancing the platform's capabilities. Ultimately, this system promotes a more efficient workflow and better incident management practices across various departments.
Description
Yasoon is a sophisticated integration application designed to bridge Jira with essential Microsoft 365 tools, enhancing team productivity by minimizing the need to switch between different platforms. This app effectively connects Outlook Email, Microsoft Teams, Outlook Calendar, and Microsoft To Do with Jira, streamlining communication, task management, and documentation; for instance, users can generate and synchronize Jira issues directly from their Outlook emails, access Jira boards within Microsoft Teams, allow internal clients to submit support tickets via a Teams customer portal, and manage Jira tasks in Microsoft To Do for a comprehensive view of their daily responsibilities. Furthermore, it provides various presets and templates that help standardize and automate frequently used workflows across Teams, emails, and meetings, thereby decreasing repetitive setup tasks while promoting uniform communication. Administrators have the flexibility to adjust features and set automation rules to customize integrations according to project requirements, and the built-in automation enhances Jira’s capabilities by incorporating Microsoft 365 actions, ensuring a more cohesive and efficient workflow for teams. Overall, Yasoon aims to create a seamless experience that empowers teams to enhance their collaborative efforts.
API Access
Has API
No
API Access
Has API
No
Integrations
Jira
No
Jira Service Management
No
Microsoft 365
No
Microsoft Outlook
No
Microsoft Teams
No
Microsoft To Do
No
Integrations
Jira
Yes
Jira Service Management
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Microsoft To Do
Yes
Pricing Details
$10 per user, one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Softlist
Founded
2004
Country
Poland
Website
alertcatcher.com
Vendor Details
Company Name
yasoon
Founded
2012
Country
Germany
Website
yasoon.com
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No