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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Streamline Incident Notification Management. Alert Catcher enables the integration and automation of alerts originating from essential systems like SIEM and EMS, allowing for personalized customization of all notifications and alerts based on user preferences. Escalation processes facilitate the creation of tickets in Jira Service Desk, making it particularly beneficial for the Information Security Management department as well as for those managing the Jira platform and handling applications from external information systems. This solution is also advantageous for IT and software development teams, providing a custom endpoint for incident creation and updates, along with tailored restrictions to enhance incident management. Users can organize incidents based on specific rules and identify problems efficiently, while connection types support third-party system integrations and bi-directional communication. Additionally, Alert Catcher introduces a new entity—connection—to help identify requests from external systems, further enhancing the platform's capabilities. Ultimately, this system promotes a more efficient workflow and better incident management practices across various departments.

Description

Yasoon is a sophisticated integration application designed to bridge Jira with essential Microsoft 365 tools, enhancing team productivity by minimizing the need to switch between different platforms. This app effectively connects Outlook Email, Microsoft Teams, Outlook Calendar, and Microsoft To Do with Jira, streamlining communication, task management, and documentation; for instance, users can generate and synchronize Jira issues directly from their Outlook emails, access Jira boards within Microsoft Teams, allow internal clients to submit support tickets via a Teams customer portal, and manage Jira tasks in Microsoft To Do for a comprehensive view of their daily responsibilities. Furthermore, it provides various presets and templates that help standardize and automate frequently used workflows across Teams, emails, and meetings, thereby decreasing repetitive setup tasks while promoting uniform communication. Administrators have the flexibility to adjust features and set automation rules to customize integrations according to project requirements, and the built-in automation enhances Jira’s capabilities by incorporating Microsoft 365 actions, ensuring a more cohesive and efficient workflow for teams. Overall, Yasoon aims to create a seamless experience that empowers teams to enhance their collaborative efforts.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Jira No 
Jira Service Management No 
Microsoft 365 No 
Microsoft Outlook No 
Microsoft Teams No 
Microsoft To Do No 

Integrations

Jira Yes 
Jira Service Management Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Microsoft To Do Yes 

Pricing Details

$10 per user, one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Softlist

Founded

2004

Country

Poland

Website

alertcatcher.com

Vendor Details

Company Name

yasoon

Founded

2012

Country

Germany

Website

yasoon.com

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Product Features

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

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