Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Streamline Incident Notification Management. Alert Catcher enables the integration and automation of alerts originating from essential systems like SIEM and EMS, allowing for personalized customization of all notifications and alerts based on user preferences. Escalation processes facilitate the creation of tickets in Jira Service Desk, making it particularly beneficial for the Information Security Management department as well as for those managing the Jira platform and handling applications from external information systems. This solution is also advantageous for IT and software development teams, providing a custom endpoint for incident creation and updates, along with tailored restrictions to enhance incident management. Users can organize incidents based on specific rules and identify problems efficiently, while connection types support third-party system integrations and bi-directional communication. Additionally, Alert Catcher introduces a new entity—connection—to help identify requests from external systems, further enhancing the platform's capabilities. Ultimately, this system promotes a more efficient workflow and better incident management practices across various departments.
Description
Mobile-first incident management significantly reduces the duration between detection and response. Our Security Services equip clients with cutting-edge technology that enables live video streaming and location sharing with their security teams in real time during incidents. By utilizing our flexible pricing program, you have the autonomy to determine how and when to bill your clients. You can incorporate the iFollowAlerts program into your service offerings or provide it as an independent product. You only incur costs based on the bandwidth consumed, ensuring transparency with no hidden charges. Your entire security team can be operational in under 48 hours, thanks to our user-friendly Control Hub and straightforward interface that allows for efficient alert management with minimal training. With iFollow Alerts, your personnel are not confined to a desk, as the Control Hub is fully responsive and designed for mobility. In fact, numerous users who have desktop access opt for our mobile solution, highlighting its convenience and efficiency for on-the-go operations. This flexibility allows for better coverage and quicker response times, ultimately enhancing overall security effectiveness.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$10 per user, one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
$250 per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Softlist
Founded
2004
Country
Poland
Website
alertcatcher.com
Vendor Details
Company Name
iFollow
Country
United States
Website
ifollow.com
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No
Product Features
Emergency Notification
Contact Management
No
Geo Targeting
No
Mass Notifications
Yes
Scenario Planning
No
Templates
No
Two-Way Communication
Yes
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
Yes
Task Management
No
Ticket Management
No