Average Ratings 0 Ratings
Average Ratings 8 Ratings
Description
Streamline Incident Notification Management. Alert Catcher enables the integration and automation of alerts originating from essential systems like SIEM and EMS, allowing for personalized customization of all notifications and alerts based on user preferences. Escalation processes facilitate the creation of tickets in Jira Service Desk, making it particularly beneficial for the Information Security Management department as well as for those managing the Jira platform and handling applications from external information systems. This solution is also advantageous for IT and software development teams, providing a custom endpoint for incident creation and updates, along with tailored restrictions to enhance incident management. Users can organize incidents based on specific rules and identify problems efficiently, while connection types support third-party system integrations and bi-directional communication. Additionally, Alert Catcher introduces a new entity—connection—to help identify requests from external systems, further enhancing the platform's capabilities. Ultimately, this system promotes a more efficient workflow and better incident management practices across various departments.
Description
Callgoose SQIBS – Revolutionizing IT Automation and Incident Management
Callgoose SQIBS stands as an advanced automation platform designed to enhance IT operations, streamline incident response, and boost system reliability. It features instant alerts, on-call scheduling, automatic incident remediation, and smooth integrations to reduce downtime and increase operational efficiency.
🔹 Use Cases: Automatic incident remediation, scheduling for on-call personnel, automation of processes, management of IT requests, event-driven automation, and integrations with cloud services.
🔹 Target Users: Corporations, DevOps teams, managed service providers (MSPs), and IT departments across various sectors, including software as a service (SaaS), finance, e-commerce, telecommunications, and healthcare.
🔹 Notable Features: Alerts through multiple channels, automation of runbooks, absence of per-user charges, and complete customization options.
🔹 Pricing: Subscriptions range from a Freemium option ($0) to a Dedicated plan ($1000/month), with automation capabilities included in all paid tiers.
Compatible with any IT service management (ITSM), DevOps, or cloud solution, Callgoose SQIBS is designed to be scalable and cost-efficient while providing seamless IT automation. Additionally, users can expect ongoing updates and improvements to enhance their experience further. 🚀
API Access
Has API
No
API Access
Has API
Yes
Integrations
Airbrake
No
Amazon CloudWatch
No
Amazon EventBridge
No
Amazon OpenSearch Service
No
Ansible
No
Auvik
No
CloudMonitor
No
Splunk AppDynamics
No
Integrations
Airbrake
Yes
Amazon CloudWatch
Yes
Amazon EventBridge
Yes
Amazon OpenSearch Service
Yes
Ansible
Yes
Auvik
Yes
CloudMonitor
Yes
Splunk AppDynamics
Yes
Pricing Details
$10 per user, one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
$10/month
Freemium Plan ($0/month) – Perfect for individuals or small teams, this plan supports up to 2 users. However, automation is not included in this plan.
Basic Plan ($10/month) – Designed for small teams, this plan supports up to 5 users with a maximum of 3 teams. Automation is included at no extra charge.
Standard Plan ($90/month) – Ideal for mid-sized businesses, this plan supports up to 100 users, ensuring seamless automation for incident response and IT operations.
Enterprise Plan ($500/month) – Built for larger organizations, this plan accommodates up to 500 users, providing enterprise-level automation, security, and real-time incident management capabilities.
Dedicated Plan ($1000/month) – Best suited for large-scale enterprises, this plan supports up to 1000 users, offering comprehensive automation, priority support, and enhanced scalability.
Basic Plan ($10/month) – Designed for small teams, this plan supports up to 5 users with a maximum of 3 teams. Automation is included at no extra charge.
Standard Plan ($90/month) – Ideal for mid-sized businesses, this plan supports up to 100 users, ensuring seamless automation for incident response and IT operations.
Enterprise Plan ($500/month) – Built for larger organizations, this plan accommodates up to 500 users, providing enterprise-level automation, security, and real-time incident management capabilities.
Dedicated Plan ($1000/month) – Best suited for large-scale enterprises, this plan supports up to 1000 users, offering comprehensive automation, priority support, and enhanced scalability.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Softlist
Founded
2004
Country
Poland
Website
alertcatcher.com
Vendor Details
Company Name
ZEAZONZ TECHNOLOGIES
Country
Singapore
Website
www.zeazonz.com
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
Yes
IT Incident Management
Yes
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
Yes
Task Management
Yes
Ticket Management
Yes