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Average Ratings 8 Ratings

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features
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support

Description

Streamline Incident Notification Management. Alert Catcher enables the integration and automation of alerts originating from essential systems like SIEM and EMS, allowing for personalized customization of all notifications and alerts based on user preferences. Escalation processes facilitate the creation of tickets in Jira Service Desk, making it particularly beneficial for the Information Security Management department as well as for those managing the Jira platform and handling applications from external information systems. This solution is also advantageous for IT and software development teams, providing a custom endpoint for incident creation and updates, along with tailored restrictions to enhance incident management. Users can organize incidents based on specific rules and identify problems efficiently, while connection types support third-party system integrations and bi-directional communication. Additionally, Alert Catcher introduces a new entity—connection—to help identify requests from external systems, further enhancing the platform's capabilities. Ultimately, this system promotes a more efficient workflow and better incident management practices across various departments.

Description

Callgoose SQIBS – Revolutionizing IT Automation and Incident Management Callgoose SQIBS stands as an advanced automation platform designed to enhance IT operations, streamline incident response, and boost system reliability. It features instant alerts, on-call scheduling, automatic incident remediation, and smooth integrations to reduce downtime and increase operational efficiency. 🔹 Use Cases: Automatic incident remediation, scheduling for on-call personnel, automation of processes, management of IT requests, event-driven automation, and integrations with cloud services. 🔹 Target Users: Corporations, DevOps teams, managed service providers (MSPs), and IT departments across various sectors, including software as a service (SaaS), finance, e-commerce, telecommunications, and healthcare. 🔹 Notable Features: Alerts through multiple channels, automation of runbooks, absence of per-user charges, and complete customization options. 🔹 Pricing: Subscriptions range from a Freemium option ($0) to a Dedicated plan ($1000/month), with automation capabilities included in all paid tiers. Compatible with any IT service management (ITSM), DevOps, or cloud solution, Callgoose SQIBS is designed to be scalable and cost-efficient while providing seamless IT automation. Additionally, users can expect ongoing updates and improvements to enhance their experience further. 🚀

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Airbrake No 
Amazon CloudWatch No 
Amazon EventBridge No 
Amazon OpenSearch Service No 
Ansible No 
Auvik No 
CloudMonitor No 
Splunk AppDynamics No 

Integrations

Airbrake Yes 
Amazon CloudWatch Yes 
Amazon EventBridge Yes 
Amazon OpenSearch Service Yes 
Ansible Yes 
Auvik Yes 
CloudMonitor Yes 
Splunk AppDynamics Yes 

Pricing Details

$10 per user, one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

$10/month
Freemium Plan ($0/month) – Perfect for individuals or small teams, this plan supports up to 2 users. However, automation is not included in this plan.
Basic Plan ($10/month) – Designed for small teams, this plan supports up to 5 users with a maximum of 3 teams. Automation is included at no extra charge.
Standard Plan ($90/month) – Ideal for mid-sized businesses, this plan supports up to 100 users, ensuring seamless automation for incident response and IT operations.
Enterprise Plan ($500/month) – Built for larger organizations, this plan accommodates up to 500 users, providing enterprise-level automation, security, and real-time incident management capabilities.
Dedicated Plan ($1000/month) – Best suited for large-scale enterprises, this plan supports up to 1000 users, offering comprehensive automation, priority support, and enhanced scalability.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Softlist

Founded

2004

Country

Poland

Website

alertcatcher.com

Vendor Details

Company Name

ZEAZONZ TECHNOLOGIES

Country

Singapore

Website

www.zeazonz.com

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery Yes 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

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