Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Streamline Incident Notification Management. Alert Catcher enables the integration and automation of alerts originating from essential systems like SIEM and EMS, allowing for personalized customization of all notifications and alerts based on user preferences. Escalation processes facilitate the creation of tickets in Jira Service Desk, making it particularly beneficial for the Information Security Management department as well as for those managing the Jira platform and handling applications from external information systems. This solution is also advantageous for IT and software development teams, providing a custom endpoint for incident creation and updates, along with tailored restrictions to enhance incident management. Users can organize incidents based on specific rules and identify problems efficiently, while connection types support third-party system integrations and bi-directional communication. Additionally, Alert Catcher introduces a new entity—connection—to help identify requests from external systems, further enhancing the platform's capabilities. Ultimately, this system promotes a more efficient workflow and better incident management practices across various departments.
Description
Alliance is a comprehensive and HIPAA compliant Hospital Security Management system crafted by law enforcement experts to effectively manage daily operations alongside significant incidents as they unfold. This software is equipped with a multitude of pre-designed reports that serve as essential tools for both risk managers and the Joint Commission Committee within hospitals. Each feature in Alliance is finely tuned for optimal performance, capable of addressing anything from minor disturbances to major emergencies, such as natural disasters like earthquakes, floods, and hurricanes, as well as man-made threats like terrorism. The system’s integrated Dispatch (Event Desk) feature is specifically designed to alleviate stress for dispatchers while simultaneously reducing the likelihood of input errors. Additionally, its user-friendly interface, along with automated functionalities, accelerates the process of entering incident data, allowing staff to efficiently populate the database through forms that are customized for each specific task, ultimately enhancing overall operational effectiveness. By streamlining these processes, Alliance stands as a vital resource in maintaining hospital security and readiness.
API Access
Has API
No
API Access
Has API
No
Integrations
Bchex
No
ClearCo
No
Pricing Details
$10 per user, one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Softlist
Founded
2004
Country
Poland
Website
alertcatcher.com
Vendor Details
Company Name
Cyrun
Founded
1992
Country
United States
Website
www.cyrun.com/solutions/hospitalshealthcare-facilities/
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No