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Average Ratings 1 Rating
Description
As governments increasingly implement public-warning systems to inform citizens during critical situations, mobile phones serve as an optimal tool for dissemination. Enghouse Networks presents the Alert Broadcast Centre (ABC) as their solution for effective wireless public alerting, which facilitates the geo-targeted and widespread distribution of emergency notifications to mobile users through various channels, including Cell Broadcast, SMS, Push Notifications, MMS, and USSD. Furthermore, it supports all standard interfaces that enable authorities to launch alert campaigns, such as CAP, CMAS, and WPAS, while easily integrating additional options as needed. Depending on the chosen architecture for a country's alerting framework, the Alert Broadcast Centre can be provided either as a centralized solution for the national authority or as a service for operators of public wireless networks, aiding them in fulfilling their legal obligations for both national and local alerts. In addition to emergency alerts, the Alert Broadcast Centre is capable of managing the configuration and scheduling of commercial messaging campaigns, making it a versatile tool for various communication needs. This adaptability ensures that organizations can leverage the system for both safety and marketing purposes.
Description
During critical situations such as natural disasters, active shooter incidents, evacuations, emergency road closures, pandemics, and terrorist threats, it is essential to issue timely warnings and instructions. Our intuitive messaging platform allows users of all skill levels to swiftly create new messages or select from a variety of pre-written templates tailored to specific events. Automated notifications can be sent through channels like the National Weather Service (NWS), Text/SMS alerts, and messaging APIs. Additionally, the system can automatically translate and distribute messages in as many as 60 languages. Administrators have the flexibility to send alerts from any location and at any time, ensuring that citizens receive urgent notifications directly on their mobile devices. With customizable access settings and dependable hosting, users can rest assured that during emergencies, concerns about system security will be minimized. Furthermore, the platform enhances communication efficiency, ensuring that vital information reaches those in need without delay.
API Access
Has API
No
API Access
Has API
No
Integrations
CivicPlus 311 CRM System
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Enghouse Networks
Founded
1984
Country
Canada
Website
enghousenetworks.com
Vendor Details
Company Name
CivicReady
Founded
2001
Country
United States
Website
www.civicplus.com
Product Features
Emergency Notification
Contact Management
No
Geo Targeting
Yes
Mass Notifications
Yes
Scenario Planning
Yes
Templates
Yes
Two-Way Communication
No
Product Features
Emergency Notification
Contact Management
No
Geo Targeting
No
Mass Notifications
No
Scenario Planning
No
Templates
No
Two-Way Communication
No
Fire Department
Custom Map Views
No
Equipment Tracking
No
Event Calendar
No
Facility Pre-planning Data
No
In-Vehicle Navigation
No
Incident Response Checklists
No
Pictometry Imagery
No
Scheduling
No
Search
No
Law Enforcement
Case Management
No
Certification Management
No
Court Management
No
Court Management Integration
No
Crime Scene Management
No
Criminal Database
No
Dispatching
No
Evidence Management
No
Field Reporting
No
Incident Mapping
No
Internal Affairs Administration
No
Investigation Management
No
Scheduling
No
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
No
Job Management
No
Job Tracking
No
Mobile Access
No
Routing
No
Scheduling
No
Self Service Portal
No
Service History Tracking
No
Technician Management
No
Work Order Management
No