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Description

Aleran’s Connected Commerce Platform is a cloud-based and fully composable platform that delivers seamless and flexible commerce and order management solutions for manufacturers, wholesalers/distributors, and sales organizations. It provides solutions for B2B/B2C E-Commerce, Marketplaces, Headless Commerce, Sales Order Management, and Catalog Management.

Description

This platform represents the sole subscription business solution that merges omnichannel commerce, subscription management, billing, and predictive analytics into a cohesive user-focused framework. Your prospects, customers, partners, and internal teams require a contemporary system that facilitates effortless interactions with your brand, products, and integrated systems. Establishing lasting customer relationships transcends merely managing recurring billing; it hinges on automating processes that begin with the customer journey, focusing on user experiences and financial aspects seamlessly. Relying solely on revenue reports fails to capture the intricacies of evolving customer relationships. Each interaction with a user serves as a vital data point, essential for crafting a narrative that bridges the past with future engagements. With keylight, you can effortlessly create omnichannel customer journeys from the start. This platform not only encompasses commerce, billing, and analytics but also provides pre-built applications tailored for every user group, empowering businesses to effectively cultivate and monetize enduring customer relationships. Ultimately, this holistic approach ensures that every facet of the user experience is optimized for success.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 Yes 
NetSuite Yes 
Salesforce Yes 
Adobe Commerce Yes 
BigCommerce Yes 
Docusign No 
Epicor ECM Yes 
GoCardless No 
HubSpot Customer Platform No 
HubSpot Marketing Hub Yes 
IBM Cloud Yes 
Magento Yes 
Mailchimp Yes 
QuickBooks Online Yes 
SAP ERP Yes 
ShipStation Yes 
Shopify Yes 
WooCommerce Yes 
Zoho CRM Yes 
Zuora No 

Integrations

Microsoft Dynamics 365 Yes 
NetSuite Yes 
Salesforce Yes 
Adobe Commerce No 
BigCommerce No 
Docusign Yes 
Epicor ECM No 
GoCardless Yes 
HubSpot Customer Platform Yes 
HubSpot Marketing Hub No 
IBM Cloud No 
Magento No 
Mailchimp No 
QuickBooks Online No 
SAP ERP No 
ShipStation No 
Shopify No 
WooCommerce No 
Zoho CRM No 
Zuora Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Aleran Software

Founded

2004

Country

United States

Website

www.aleran.com/platform-overview-unified-commerce/

Vendor Details

Company Name

keylight

Country

Germany

Website

keylight.com

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing Yes 
Inventory Management Yes 
Kitting Yes 
Loyalty Program Yes 
Mobile Access No 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart Yes 
Templates No 

Field Sales

Activity Tracking Yes 
CRM No 
Channel Management Yes 
Collaboration Tools Yes 
Controlled Access Yes 
Dashboard Management Yes 
Expense Management No 
Fast Estimates Yes 
Inventory Management No 
Invoices Yes 
Lead / Opportunity Management No 
Online Payments Yes 
Order Management Yes 
Quoting Yes 
Reporting / Analytics Yes 
Route Optimization No 
Territory Management Yes 
Time Tracker No 
Visit Scheduling No 
Workflow Management No 

Headless eCommerce

API Yes 
Content Management No 
Conversion Tracking Yes 
Customer Touchpoints Yes 
Integrated Development Environment (IDE) Yes 
Inventory Optimization Yes 
Web/Mobile App Development No 

Marketplace

Catalog Management Yes 
Category Management Yes 
Fee / Commission Management No 
Order Management Yes 
Payment Processing Yes 
Promotions Management No 
Returns Management Yes 
SEO Management No 
Shopping Cart No 
Vendor Portal No 

Multi-Channel eCommerce

Catalog Management Yes 
Channel Management Yes 
Data Synchronization Yes 
Email Marketing Yes 
Inventory Management Yes 
Marketplace Integration Yes 
Mobile Commerce No 
Order Management Yes 
Promotions Management Yes 
Returns Management Yes 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Order Entry

Back Order Management Yes 
Customer Database Yes 
Inventory Management No 
Order Fulfillment No 
Order Management Yes 
Real Time Order Entry Yes 
Remote Order Entry Yes 
Shipping Management No 
Warehouse Management No 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management No 
Order Entry Yes 
Order Fulfillment No 
Order Tracking Yes 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management Yes 

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal Yes 
Service Order System No 
VoIP No 

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Headless eCommerce

API No 
Content Management No 
Conversion Tracking No 
Customer Touchpoints No 
Integrated Development Environment (IDE) No 
Inventory Optimization No 
Web/Mobile App Development No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Recurring Billing

Customer Portal No 
Deferred Billing Yes 
Discount Management No 
Dunning Management Yes 
Invoice History No 
Multi-Currency Yes 
Multi-Period Recurring Billing Yes 
Payment Processing Yes 
Recurring Donations Yes 
Subscription Billing No 

Subscription Management

Cancellation Management No 
Discount / Coupon Management No 
Dunning Management Yes 
Enrollment Management No 
Product Catalog No 
Recurring Billing Yes 
Revenue Recognition No 
Revenue Recovery Tools No 
Self Service Portal Yes 
Subscription Plan Management No 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics No 

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