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support

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Description

Aleran’s Connected Commerce Platform is a cloud-based and fully composable platform that delivers seamless and flexible commerce and order management solutions for manufacturers, wholesalers/distributors, and sales organizations. It provides solutions for B2B/B2C E-Commerce, Marketplaces, Headless Commerce, Sales Order Management, and Catalog Management.

Description

Monopile empowers rapidly expanding brands by providing comprehensive support for multi-channel commerce, product information management, fulfillment, and customer service. By offering a consolidated view of products, stock levels, and customer insights, your team can track what is selling across different platforms, monitor inventory locations, and know precisely when to reorder supplies. Acting as the ultimate reference point for your commerce activities, Monopile facilitates brand growth, increased sales, and swift expansion. You can manage product merchandising, content addition, and discount creation seamlessly through Monopile or Shopify storefronts. Our dedicated customer care team fosters brand loyalty by deeply understanding your products and customers. We also handle warehousing and fulfillment tasks, including receiving, storage, picking, packing, and shipping. Manage licensed products, clients, and royalties effortlessly from one centralized location. Additionally, streamline your wholesale and direct-to-consumer operations by utilizing our advanced distributed order management system, ensuring a cohesive approach to your retail strategy. With Monopile, your brand is equipped to thrive in an increasingly competitive market.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Commerce Yes 
Amazon Yes 
BigCommerce Yes 
Epicor ECM Yes 
HubSpot Marketing Hub Yes 
IBM Cloud Yes 
Magento Yes 
Mailchimp Yes 
Microsoft Dynamics 365 Yes 
NetSuite Yes 
QuickBooks Online Yes 
SAP ERP Yes 
Salesforce Yes 
ShipStation Yes 
Shopify Yes 
WooCommerce Yes 
WordPress Yes 
Zendesk Yes 
Zoho CRM Yes 

Integrations

Adobe Commerce No 
Amazon No 
BigCommerce No 
Epicor ECM No 
HubSpot Marketing Hub No 
IBM Cloud No 
Magento No 
Mailchimp No 
Microsoft Dynamics 365 No 
NetSuite No 
QuickBooks Online No 
SAP ERP No 
Salesforce No 
ShipStation No 
Shopify No 
WooCommerce No 
WordPress No 
Zendesk No 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Aleran Software

Founded

2004

Country

United States

Website

www.aleran.com/platform-overview-unified-commerce/

Vendor Details

Company Name

Monopile

Founded

2015

Country

United States

Website

www.monopile.com

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing Yes 
Inventory Management Yes 
Kitting Yes 
Loyalty Program Yes 
Mobile Access No 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart Yes 
Templates No 

Field Sales

Activity Tracking Yes 
CRM No 
Channel Management Yes 
Collaboration Tools Yes 
Controlled Access Yes 
Dashboard Management Yes 
Expense Management No 
Fast Estimates Yes 
Inventory Management No 
Invoices Yes 
Lead / Opportunity Management No 
Online Payments Yes 
Order Management Yes 
Quoting Yes 
Reporting / Analytics Yes 
Route Optimization No 
Territory Management Yes 
Time Tracker No 
Visit Scheduling No 
Workflow Management No 

Headless eCommerce

API Yes 
Content Management No 
Conversion Tracking Yes 
Customer Touchpoints Yes 
Integrated Development Environment (IDE) Yes 
Inventory Optimization Yes 
Web/Mobile App Development No 

Marketplace

Catalog Management Yes 
Category Management Yes 
Fee / Commission Management No 
Order Management Yes 
Payment Processing Yes 
Promotions Management No 
Returns Management Yes 
SEO Management No 
Shopping Cart No 
Vendor Portal No 

Multi-Channel eCommerce

Catalog Management Yes 
Channel Management Yes 
Data Synchronization Yes 
Email Marketing Yes 
Inventory Management Yes 
Marketplace Integration Yes 
Mobile Commerce No 
Order Management Yes 
Promotions Management Yes 
Returns Management Yes 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Order Entry

Back Order Management Yes 
Customer Database Yes 
Inventory Management No 
Order Fulfillment No 
Order Management Yes 
Real Time Order Entry Yes 
Remote Order Entry Yes 
Shipping Management No 
Warehouse Management No 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management No 
Order Entry Yes 
Order Fulfillment No 
Order Tracking Yes 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management Yes 

Product Features

Multi-Channel eCommerce

Catalog Management Yes 
Channel Management Yes 
Data Synchronization Yes 
Email Marketing No 
Inventory Management Yes 
Marketplace Integration Yes 
Mobile Commerce No 
Order Management Yes 
Promotions Management Yes 
Returns Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Social Commerce No 

Order Management

Back Order Management No 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders No 
Returns Management Yes 
Shipping Management Yes 
Special Order Management No 

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