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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Experience secure credit card payment processing with complete PCI compliance through Aleran Merchant Services. This innovative service enables you to handle credit card transactions safely from any location, at any time, without the need for specialized IT knowledge or skills. By partnering with the renowned payment provider Payroc, we offer a seamless solution that captures and stores credit card information for immediate or future transactions, merging the advantages of both PayFac and traditional processing methods. Our merchant services come at no cost, with no hidden PCI, scanning, or monthly fees, allowing you to start processing payments in just minutes. Transactions are guaranteed to be PCI-compliant, ensuring your customers' data remains secure. We also provide card readers for both in-store and face-to-face credit card processing, streamlining your payment operations. Additionally, our Card Auto Updater feature eliminates the hassle of managing expired, reissued, or compromised credit cards, making your payment collection process much more efficient. With Aleran Merchant Services, you can focus on growing your business while we take care of your payment processing needs.

Description

PCI Pal is a cloud-based solution that ensures the security of payments and sensitive data during customer interactions managed by contact centers, digital platforms, and conversational AI technologies. It enables customers to securely input payment information via keypad or voice recognition, along with providing safe digital payment links, while simultaneously allowing agents to avoid direct contact with card details. Additionally, the platform facilitates customer authentication and safeguards sensitive information throughout both assisted and automated customer journeys. Organizations can seamlessly integrate it with their current communication and payment infrastructures, allowing payment service providers to continue transaction processing while PCI Pal enhances the security of these interactions. Tailored for both businesses and public sector entities, it is particularly beneficial for teams that handle payment collections or sensitive data exchanges through voice calls, chat, and various digital channels. This innovative solution not only promotes security but also improves customer trust and satisfaction during payment processes.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

8x8 Contact Center No 
Aleran MarketPlace Yes 
Amazon Connect No 
Five9 No 
Genesys Cloud CX No 
Google Analytics Yes 
IBM Cloud Yes 
Microsoft Dynamics 365 Yes 
NetSuite Yes 
NiCE CXone Mpower No 
QuickBooks Online Yes 
Talkdesk No 
VendorDesk Yes 
Vonage Contact Center No 
Zoom Contact Center No 

Integrations

8x8 Contact Center Yes 
Aleran MarketPlace No 
Amazon Connect Yes 
Five9 Yes 
Genesys Cloud CX Yes 
Google Analytics No 
IBM Cloud No 
Microsoft Dynamics 365 No 
NetSuite No 
NiCE CXone Mpower Yes 
QuickBooks Online No 
Talkdesk Yes 
VendorDesk No 
Vonage Contact Center Yes 
Zoom Contact Center Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Aleran Software

Founded

2004

Country

United States

Website

www.aleran.com/merchant-services/

Vendor Details

Company Name

PCI Pal

Founded

1999

Country

United Kingdom

Website

www.pcipal.com

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

PCI Compliance

Access Control No 
Compliance Reporting No 
Exceptions Management No 
File Integrity Monitoring No 
Intrusion Detection System No 
Log Management No 
PCI Assessment No 
Patch Management No 
Policy Management No 

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

PCI Compliance

Access Control No 
Compliance Reporting No 
Exceptions Management No 
File Integrity Monitoring No 
Intrusion Detection System No 
Log Management No 
PCI Assessment No 
Patch Management No 
Policy Management No 

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