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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Aleran’s innovative marketplace solution, MarketPlace, allows agencies and organizations to transition the wholesale showroom and trade show experience to an online platform. This tool enables users to effortlessly establish an eCommerce site that replicates the atmosphere of a physical tradeshow or mart, while also expanding their reach to attract buyers and new customers from any location. Whether you're looking to develop year-round multi-agency marketplaces for your wholesale showrooms or create tailored marketplaces for specific tradeshows, buyer days, seasonal events, or holidays, MarketPlace equips you with all the essentials for successful selling. You can build your eCommerce website, choose a theme and design, upload vendor information, and manage product inventory and pricing seamlessly. Additionally, you have the flexibility to select colors, images, fonts, and messaging, as well as create vendor-specific pages and customize product descriptions and catalogs to enhance the shopping experience. The versatility of MarketPlace ensures that you can cater to various market needs with ease.

Description

Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aleran Merchant Services Yes 
Google No 
Google Analytics Yes 
Google Sheets No 
IBM Cloud Yes 
Magento No 
Microsoft Dynamics 365 Yes 
NetSuite Yes 
OneShot No 
QuickBooks Online Yes 
Salesforce No 
Shopify No 
VendorDesk Yes 
Zendesk No 

Integrations

Aleran Merchant Services No 
Google Yes 
Google Analytics No 
Google Sheets Yes 
IBM Cloud No 
Magento Yes 
Microsoft Dynamics 365 No 
NetSuite No 
OneShot Yes 
QuickBooks Online No 
Salesforce Yes 
Shopify Yes 
VendorDesk No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Aleran Software

Founded

2004

Country

United States

Website

www.aleran.com/marketplace/

Vendor Details

Company Name

DigitalGenius

Founded

2014

Country

United Kingdom

Website

www.digitalgenius.com

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Marketplace

Catalog Management No 
Category Management No 
Fee / Commission Management No 
Order Management No 
Payment Processing No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Vendor Portal No 

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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