Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Aleran’s innovative marketplace solution, MarketPlace, allows agencies and organizations to transition the wholesale showroom and trade show experience to an online platform. This tool enables users to effortlessly establish an eCommerce site that replicates the atmosphere of a physical tradeshow or mart, while also expanding their reach to attract buyers and new customers from any location. Whether you're looking to develop year-round multi-agency marketplaces for your wholesale showrooms or create tailored marketplaces for specific tradeshows, buyer days, seasonal events, or holidays, MarketPlace equips you with all the essentials for successful selling. You can build your eCommerce website, choose a theme and design, upload vendor information, and manage product inventory and pricing seamlessly. Additionally, you have the flexibility to select colors, images, fonts, and messaging, as well as create vendor-specific pages and customize product descriptions and catalogs to enhance the shopping experience. The versatility of MarketPlace ensures that you can cater to various market needs with ease.
Description
Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.
API Access
Has API
No
API Access
Has API
No
Integrations
Aleran Merchant Services
Yes
Google
No
Google Analytics
Yes
Google Sheets
No
IBM Cloud
Yes
Magento
No
Microsoft Dynamics 365
Yes
NetSuite
Yes
OneShot
No
QuickBooks Online
Yes
Integrations
Aleran Merchant Services
No
Google
Yes
Google Analytics
No
Google Sheets
Yes
IBM Cloud
No
Magento
Yes
Microsoft Dynamics 365
No
NetSuite
No
OneShot
Yes
QuickBooks Online
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Aleran Software
Founded
2004
Country
United States
Website
www.aleran.com/marketplace/
Vendor Details
Company Name
DigitalGenius
Founded
2014
Country
United Kingdom
Website
www.digitalgenius.com
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Marketplace
Catalog Management
No
Category Management
No
Fee / Commission Management
No
Order Management
No
Payment Processing
No
Promotions Management
No
Returns Management
No
SEO Management
No
Shopping Cart
No
Vendor Portal
No
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No