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Description
Alemba Service Manager is an ITIL-aligned IT Service Management Tool that focuses on the fulfilment of requests. Alemba Service Manager, with its 25-year heritage, allows users to respond quickly to the demands of business by reducing time for request fulfilment by using automated workflow integration.
Alemba's unique price model takes into consideration different levels of participation within your organization. It offers an interface for all types of users.
Alemba has a strong consulting background, unrivalled experience in the Service Management Market, and a focus on customer satisfaction. This makes it ideally positioned to deliver an end-to-end Service Management Project within your organization.
Description
Designed with our clients' needs at the forefront, aspenPLUS streamlines your online IT procurement process, ultimately saving you both time and resources, while also providing the advantage of a personal account manager. Enjoy 24/7 access to stock and pricing on a vast selection of products from leading technology brands, all available through a user-friendly portal that also offers exclusive pricing. Tailored product bundles, whether bespoke or pre-approved, are available to match your business requirements, minimizing errors and expediting processing times. Utilize our configurators to ensure you select the correct toner, memory, batteries, and adapters, thereby saving valuable time and reducing the likelihood of mistakes. Your dedicated account manager is on hand to assist with managing invoices, generating reports, handling IT purchases, and processing returns. Explore our unique aspenPLUS shop, which features a wide range of products from top IT brands. You can conveniently order on account or make online payments, view outstanding invoices, initiate return processes, seek assistance, and create personalized bundles tailored to meet your specific business demands. This comprehensive approach ensures that your IT procurement is not only efficient but also fully supported every step of the way.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Cisco ACI
Dell APEX
Gamma
HubSpot CRM
Microsoft 365 Copilot
Microsoft Defender XDR
Microsoft Entra ID Protection
Microsoft Intune
Microsoft Power Platform
Integrations
Microsoft 365
Cisco ACI
Dell APEX
Gamma
HubSpot CRM
Microsoft 365 Copilot
Microsoft Defender XDR
Microsoft Entra ID Protection
Microsoft Intune
Microsoft Power Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alemba
Founded
2007
Country
United Kingdom
Website
alemba.com
Vendor Details
Company Name
AspenPLUS
Country
Germany
Website
www.aspensolutions.co.uk/aspenplus/
Product Features
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management