Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A powerful labeling platform for all stages and types of ML development. We leverage a suite of industry-leading computer vision algorithms to automatically detect and classify the content of your images and videos. Creating detailed segmentation information is a time-consuming process. Machine assistance speeds up task completion by as much as 70%, saving you both time and money. We leverage ML to propose labels that accelerate human labeling. This includes computer vision models to automatically detect, localize, and classify entities in your images and videos before handing off the task to our workforce. Automatic labelling reduces workforce costs and allows annotators to spend their time on the more complicated steps of the annotation process. Our video annotation tool is built to handle 4K resolution and long-running videos natively and provides innovative features like interpolation, object proposal, and entity resolution.
Description
Organizations, regardless of their scale, utilize Halosight AI and NLP to enhance support performance and interpret help desk data signals. By unlocking vital support indicators, they can simultaneously boost operational efficiency. This approach highlights avenues for innovation, with customers opting for Halosight to achieve favorable support results through previously underutilized service cloud information. The key to innovation lies in maximizing the potential of data that resides within tickets and case histories. Clients of Halosight harness AI and NLP to unearth new possibilities. When agents have access to critical insights, information transforms into actionable solutions. This empowers them to address issues proactively instead of merely responding to problems as they arise. Long lists of case reasons become obsolete thanks to Halosight's automation, which categorizes cases to optimize routing and workflow processes with AI. Additionally, the platform enables the monitoring of emerging support signals that enhance case deflection, knowledge management, and agent productivity. With its integration through the Salesforce App Exchange, Halosight is embedded deeply within Salesforce, ensuring seamless functionality rather than being just another add-on. This comprehensive approach fosters a culture of continuous improvement in customer support.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon S3
Yes
Azure Storage
Yes
Google Cloud Storage
Yes
Salesforce
No
Salesforce Agentforce Service
No
Zendesk
No
Integrations
Amazon S3
No
Azure Storage
No
Google Cloud Storage
No
Salesforce
Yes
Salesforce Agentforce Service
Yes
Zendesk
Yes
Pricing Details
$5000
Hourly rates for Control SaaS and Alegion Managed Platform offerings. Hourly, per project, and per annotation pricing model options for Fully Managed Labeling Services.
Free Trial
Yes
Free Version
No
Pricing Details
$2,500 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Alegion
Founded
2014
Country
United States
Website
www.alegion.com
Vendor Details
Company Name
Halosight
Country
United States
Website
www.halosight.com
Product Features
Computer Vision
Blob Detection & Analysis
Yes
Building Tools
No
Image Processing
Yes
Multiple Image Type Support
Yes
Reporting / Analytics Integration
Yes
Smart Camera Integration
No
Data Labeling
Human-in-the-loop
Yes
Labeling Automation
Yes
Labeling Quality
Yes
Performance Tracking
Yes
Polygon, Rectangle, Line, Point
Yes
SDK
No
Supports Audio Files
Yes
Task Management
Yes
Team Collaboration
Yes
Training Data Management
Yes
Data Preparation
Collaboration Tools
No
Data Access
No
Data Blending
No
Data Cleansing
No
Data Governance
No
Data Mashup
No
Data Modeling
No
Data Transformation
Yes
Machine Learning
Yes
Visual User Interface
Yes
Machine Learning
Deep Learning
No
ML Algorithm Library
No
Model Training
No
Natural Language Processing (NLP)
Yes
Predictive Modeling
No
Statistical / Mathematical Tools
No
Templates
No
Visualization
No
Natural Language Processing
Co-Reference Resolution
No
In-Database Text Analytics
No
Named Entity Recognition
Yes
Natural Language Generation (NLG)
No
Open Source Integrations
No
Parsing
No
Part-of-Speech Tagging
Yes
Sentence Segmentation
Yes
Stemming/Lemmatization
No
Tokenization
No
Product Features
Natural Language Processing
Co-Reference Resolution
No
In-Database Text Analytics
No
Named Entity Recognition
No
Natural Language Generation (NLG)
No
Open Source Integrations
No
Parsing
No
Part-of-Speech Tagging
No
Sentence Segmentation
No
Stemming/Lemmatization
No
Tokenization
No
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No