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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A powerful labeling platform for all stages and types of ML development. We leverage a suite of industry-leading computer vision algorithms to automatically detect and classify the content of your images and videos. Creating detailed segmentation information is a time-consuming process. Machine assistance speeds up task completion by as much as 70%, saving you both time and money. We leverage ML to propose labels that accelerate human labeling. This includes computer vision models to automatically detect, localize, and classify entities in your images and videos before handing off the task to our workforce. Automatic labelling reduces workforce costs and allows annotators to spend their time on the more complicated steps of the annotation process. Our video annotation tool is built to handle 4K resolution and long-running videos natively and provides innovative features like interpolation, object proposal, and entity resolution.

Description

Organizations, regardless of their scale, utilize Halosight AI and NLP to enhance support performance and interpret help desk data signals. By unlocking vital support indicators, they can simultaneously boost operational efficiency. This approach highlights avenues for innovation, with customers opting for Halosight to achieve favorable support results through previously underutilized service cloud information. The key to innovation lies in maximizing the potential of data that resides within tickets and case histories. Clients of Halosight harness AI and NLP to unearth new possibilities. When agents have access to critical insights, information transforms into actionable solutions. This empowers them to address issues proactively instead of merely responding to problems as they arise. Long lists of case reasons become obsolete thanks to Halosight's automation, which categorizes cases to optimize routing and workflow processes with AI. Additionally, the platform enables the monitoring of emerging support signals that enhance case deflection, knowledge management, and agent productivity. With its integration through the Salesforce App Exchange, Halosight is embedded deeply within Salesforce, ensuring seamless functionality rather than being just another add-on. This comprehensive approach fosters a culture of continuous improvement in customer support.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon S3 Yes 
Azure Storage Yes 
Google Cloud Storage Yes 
Salesforce No 
Salesforce Agentforce Service No 
Zendesk No 

Integrations

Amazon S3 No 
Azure Storage No 
Google Cloud Storage No 
Salesforce Yes 
Salesforce Agentforce Service Yes 
Zendesk Yes 

Pricing Details

$5000
Hourly rates for Control SaaS and Alegion Managed Platform offerings. Hourly, per project, and per annotation pricing model options for Fully Managed Labeling Services.
Free Trial Yes 
Free Version No 

Pricing Details

$2,500 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Alegion

Founded

2014

Country

United States

Website

www.alegion.com

Vendor Details

Company Name

Halosight

Country

United States

Website

www.halosight.com

Product Features

Computer Vision

Blob Detection & Analysis Yes 
Building Tools No 
Image Processing Yes 
Multiple Image Type Support Yes 
Reporting / Analytics Integration Yes 
Smart Camera Integration No 

Data Labeling

Human-in-the-loop Yes 
Labeling Automation Yes 
Labeling Quality Yes 
Performance Tracking Yes 
Polygon, Rectangle, Line, Point Yes 
SDK No 
Supports Audio Files Yes 
Task Management Yes 
Team Collaboration Yes 
Training Data Management Yes 

Data Preparation

Collaboration Tools No 
Data Access No 
Data Blending No 
Data Cleansing No 
Data Governance No 
Data Mashup No 
Data Modeling No 
Data Transformation Yes 
Machine Learning Yes 
Visual User Interface Yes 

Machine Learning

Deep Learning No 
ML Algorithm Library No 
Model Training No 
Natural Language Processing (NLP) Yes 
Predictive Modeling No 
Statistical / Mathematical Tools No 
Templates No 
Visualization No 

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition Yes 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging Yes 
Sentence Segmentation Yes 
Stemming/Lemmatization No 
Tokenization No 

Product Features

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

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