Average Ratings 7 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Alchemer provides the ideal customer, market, and employee feedback solution for any company that has outgrown SurveyMonkey or doesn't want the expense and complexities of Qualtrics. The Alchemer Platform is the fastest, easiest, most effective way to close the feedback loop with your customers and employees. Now you can collect the best feedback with Alchemer Survey and Alchemer Mobile and close the loop with Alchemer Workflow.

Description

Cause-and-effect insights can be a powerful tool when it comes to creating positive experiences. Business decision-making can become a guessing match without knowing which actions will produce real benefits. It is a waste of time and resources to rely on simple correlations or incomplete data. Verint Predictive Modeling can help. This innovative suite can deliver a 360 degree view of customer and employees experiences by measuring them at a variety touchpoints, and predicting how to improve them. With this information, you can make more informed decisions and improve your revenue, loyalty, retention and competitive advantage.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

5X
6Connex
Alida
Chattermill
Cloudbeds
Constant Contact Lead Gen & CRM
Evidence
Facebook
Geomant
Google Analytics
HubSpot Customer Platform
HubSpot Marketing Hub
LatitudeLearning
Minitab Statistical Software
Skypoint AI Platform
Tableau
Truto
Workato
Wufoo
ethosIQ Customer Engagement Platform

Integrations

5X
6Connex
Alida
Chattermill
Cloudbeds
Constant Contact Lead Gen & CRM
Evidence
Facebook
Geomant
Google Analytics
HubSpot Customer Platform
HubSpot Marketing Hub
LatitudeLearning
Minitab Statistical Software
Skypoint AI Platform
Tableau
Truto
Workato
Wufoo
ethosIQ Customer Engagement Platform

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Alchemer

Founded

2006

Country

United States

Website

www.alchemer.com

Vendor Details

Company Name

Verint

Founded

1994

Country

United States

Website

www.verint.com/voice-of-the-customer/predictive-modeling/

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

NPS

Alternatives

Alternatives

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